Customer Ratings & Reviews

I love it nice they helped me out a lot. They help me set up my printer. If I have a problem, I just go inside. The people is always so nice.

Great piece of mind! Recently purchased replacement computers and appliances for my business & feel confident with the coverage of this membership.

Worth every penny! I would recommend this to anyone who has a small company or works in IT. Even though I have the skill to do, it helps me manage my time running the business and knowing that they do a top notch job.

I love the fact that I have everything I want under 1 roof, at a great price and the employees are super knowledgeable and ready to help.

This membership is great I have had to use it a couple of times took item to my local store was given a new product

Membership far exceeds my expectations, the value it carries will cover my other electronics.

Highly recommend for people who may need a little help with their computers. Especially helpful when troubleshooting remotely, you never have to leave home!

Its a bit pricey but definitely worth it if you are buying big ticket items! We have used our Total Tech many times when it comes to home appliances and even our phones and screen protectors!

The best value I pay for yearly and always recommending to my friends that not only is Best Buy a great card to get but the total protect pays for itself and is always a great asset to have that covers everything you can want and also gives you that piece of mind.

Offers some great benefits, including training for softwares I purchase for my MacBook Air.

This membership is worth every penny. We have had it for a couple years now and will continue with this service.

Wonderful Experience with the service and these guys are upto something we didn't expect for and services way more then faster than any other can do keep it up

Bought the membership on advice of my brother, who really liked it. Even if you don't buy your computers from Best Buy, as we didn't, they'll still do the data transfer. I had a question on my printer so I called the Geek Squad and got help which solved the issue. Happy so far!

I hope my Membership will be helpful, as I am a senior citizen who may need assistance in the future. Very nice staff in the Wilkes-Barre store.

I love having the membership for it allows greater access and protection on all my purchases. Everything I do in store or online is less of a hassle.

Thank you for good customer service I appreciate your help

I have had to use this membership several times over the years, it has never let me down. Neither have the geek squad, especially after a recent transaction with. My turn around time was less that 24 hours and I am completely satisfied.

You will definitely be a repeat customer when you are a Best Buy Total member. The value is great btween extended warranties, tech help, pricing and previews. Well worth it.

Great value, The biggest positive is the included product protection, which provides up to 24 months of Best Buy Protection or AppleCare+ on most new purchases while your membership is active, plus 24/7 Geek Squad tech support on all your devices.

unlimited geek squad support, member pricing, a good value