Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 35869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 35,866 reviews
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid off in multiple ways for my family. We purchased all of our new appliances through BestBuy for our new house. The warranty and service extras have saved us $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has more than paid for itself in the year I have had yet. The Geek Squad are great in getting my devices right away and take the time to explain everything to me. They have the patience to answer my questions and are always very good about making sure I understand,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new computer and having my data transferred, I encountered a glitch which was immediately remedied by online support. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used all year round

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal and often convenient and handy when you pass by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a good sense of security on making purchases as well as the discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrsPat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bestbuy total membership is awesome. If I can not figure it out I aways use my plan and contact geek squad or schedule an appointment to bring in my item for evaluation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cowboy53

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and kind guy that helped us and confirmed we were hacked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it 100%. If you buy it, believe me, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership that more than pays for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has many great features and saved me more money than the membership costs. A very good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple Care that the membership comes with and the discounts are super helpful! I definitely recommend it, especially if you’re upgrading tech relatively frequently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are grateful for our support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think over all its a good buy its the warranty for my tablets and other ithems that i purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great option. My delivery and set up was awesome. The gentlemen from the Geek Squad were very professional and knowledgeable. Just knowing that I have coverage from this membership as well, is very reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the membership on advice of my brother, who really liked it. Even if you don't buy your computers from Best Buy, as we didn't, they'll still do the data transfer. I had a question on my printer so I called the Geek Squad and got help which solved the issue. Happy so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership and I use it all year long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value I pay for yearly and always recommending to my friends that not only is Best Buy a great card to get but the total protect pays for itself and is always a great asset to have that covers everything you can want and also gives you that piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY TOTAL COVERAGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST BUY TOTAL is a good value for the coverage. It gives me Peace of Mind for a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May never use again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would Be a good value IF i could get things straightened out. Alas, they informed me i eould have to pay Geek Squad again to redo what they undid the first time they came. We've had an appointment at the store, so half the problem is solved but they want to charge me $120.00 to come out and plug in the telephone, computer scanner, lamp and other electronics they un plugged while the boss was working at the other computer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Susan! Thanks for sharing this with us here. We're concerned to hear about these issues that you've had with your Geek Squad service, and we'd be happy to help. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The my Best Buy Total membership is extremely valuable. The coverage it offers, combined with the discounts and extra perks makes it an extremely valuable investment, especially when you own alot of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best by BestBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with BEST BUY: purchased items for many many years. Always the best at what they offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers tech support and service at a very reasonable price compared to their competition.

    I would recommend this to a friend