Customer Ratings & Reviews

This membership is great. I can use it anytime that I need help. The geek squad is the best. They are very helpful and very knowledgeable in there field

This membership is great I have had to use it a couple of times took item to my local store was given a new product

The membership package is great. My grandson loved the phone. He thinks Santa invented the old phones.

Love that it is lite weight. Slim and the fast connection

I’m still kinda not sure why I pay for this. It’s quite expensive for the possibility something could happen one day and I honestly don’t remember what’s covered. I’ve been paying for years and never had to use, which is a good thing I guess. I’ll update if I ever do

Enjoyed the help from Best Buy employees. Help me to make a good decision for my purchase.li

The Best Buy total membership provides me with lots of benefits, including extended warranties on items that I buy. In addition, I get discounts for items.

I began to receive the benefits of membership immediately: Special pricing, bonus points, device protection, and services, such as transferring data from one device to another. The Geek Squad will also help me complete the setup of my new device and help me when needed in-person, on the phone or remotely.

Super convenient and very reasonable to have the remote support. Also, cool to watch the specialist work on my computer and resolve my issue.

Crew is always great at Noblesville, In store, always there to fix my problems or answer my questions

This membership is worth every penny. We have had it for a couple years now and will continue with this service.

This membership has advantages on most purchases we have made!

The membership helped me save a ton of money starting on my first purchase! I highly recommend the membership it is well worth your time and money now and in the long run!

This saves me money on purchases I make at Best Buy. I recently took my desktop computer in for a minor problem. It was fixed in a couple of days and the problem resolved.

I’ve been thoroughly impressed with Best Buy and their My Best Buy Total Membership. The membership itself offers great perks, and the Geek Squad program tied to it is an absolute game-changer. I recently had an issue with one of my new devices, and I was amazed at how quickly and efficiently the Geek Squad team resolved it. Their immediate response and top-notch service made the whole process hassle-free. If you're looking for a reliable place to buy electronics, Best Buy is hands down the best. Their customer service and support are second to none, and with the added benefits of the membership, I feel confident that any issues I encounter will be handled professionally and quickly. Highly recommend!

It is a great experience and they fixed my problem

The membership is a real value that is exchanged in return. All of the staff is respectful, courteous and filled with a wealth full of knowledge.

I have used the membership to help with computer problems, and all within a short time after signing up. Great help from the Geek Squad. Keep up the good work. You are the best!

I decided to renew my membership because I like the member prices and the fantastic Geek Squad support. The protection plans are great, too. I would recommend it to anyone looking to protect their products.

This past year as a Best Buy member has been a game-changer, elevating my shopping experience in ways I didn't anticipate. The exclusive discounts provided through the membership have been a substantial saver. From major electronics to everyday essentials, being a member consistently translated into notable savings. The peace of mind from extended warranties has proven invaluable. When a device unexpectedly had issues months after purchase, the extended warranty kicked in seamlessly, sparing me from unexpected repair costs. Attending member-only events added an extra layer of excitement to my shopping journey. Whether it was early access to sales or exclusive product launches, these events made being a member feel truly special. The customer service as a member has been exceptional. Quick responses to queries and efficient issue resolution demonstrated that Best Buy values its members and is committed to providing top-notch service. Reflecting on the past year, the membership fee has more than paid for itself. The combination of discounts, warranties, exclusive events, and stellar customer service has made being a Best Buy member an investment that continually delivers value. If you're an avid shopper at Best Buy, the membership is more than just a card; it's a key to a world of savings, perks, and exceptional service. Based on my experience, it's a decision that enhances every shopping endeavor.