Customer Ratings & Reviews

I love being able to have my equipment fixed up by a professional! Also, the deals and specials for members are amazing!

I can't live without this. I can make an appointment in a couple days to come in with a family member, and we get the help we need on our devices. They have a great team.

Best Buy membership has been the best discission for me. I've had to phone several times for tech support and every time I received the most valuable service. Thanks to all of the technical support staff!

When you have an eleven year old boy that breaks things oh, this is perfect. It's been so handy.

For everything that has come out of Best Buy’s stores over the last 10 year, it has become invaluable to all our electronic devices and appliances.

Excellent investment!! Once I had an XBOX series X PRO controller’s left bumper stopped working. They replaced it with no questions asked.

This membership is great for its prices, Geek Squad support, and its protection plans on my purchases.

This membership program is wonderful for someone like me who is technologically inept. In-store and on-phone contacts (real people, NOT AI) are friendly and efficient. The Geek Squad is a Godsend.

I want to express my appreciation for Best Buy’s membership plan and the incredible service provided by the Geek Squad. The membership benefits, including exclusive discounts and extended support, have made my shopping experience more rewarding and convenient. Additionally, the Geek Squad team has been outstanding—always professional, knowledgeable, and dedicated to ensuring my devices run smoothly. Their expertise and excellent customer service give me confidence in every visit. Thank you for offering such a valuable program and for having a team that truly cares about customers!

It gives you more options when you purchase something from the store. I really recommend to pay this extra for the membership. Specially if something goes wrong with a product they can help you change it or fix it. Totally worth it

I like the protection on all my Best Buy products. This is one payment a year for all my appliances and devices

I love shopping in the Best Buy to discounts in the prices

Having this membership has saved me a massive amount of money not only do I get to see the discounts on a daily basis and the deals for people like me who can’t afford things at a regular price I get rewarded for my purchases as well and if I have something happen to my purchases, this total rewards is totally worth it

Great option for financing a product and I love how they do not charge interest if paid off in a year. AMAZING !

I always get protection plans in my purchases, but this is a step above with member pricing and geek squad access it’s a great value.

I have not had my membership long but so far everything has been smooth and team members at the store have been nice and helpful.

All good. The delivery man were really nice, very courteous and very professional. I really like them both a lot I felt like I should’ve tipped them But they did not make me feel like I should’ve tipped them, which I appreciate it a lot

The membership is a great value. They set up my new laptop and transferred all my files from my old laptop to the new one. Very fast and friendly service.

I realized I still have this membership, as I understand, it helps cover services for repairs I may need. Especial technology stuff

This membership is an amazing value that’s saved me thousands of dollars over its lifetime. Highly recommend.