Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 35890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 35,887 reviews
  • Rated 5 out of 5 stars

    I love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to have my equipment fixed up by a professional! Also, the deals and specials for members are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who knew you could get this kind of HELP.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't live without this. I can make an appointment in a couple days to come in with a family member, and we get the help we need on our devices. They have a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership has been the best discission for me. I've had to phone several times for tech support and every time I received the most valuable service. Thanks to all of the technical support staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have an eleven year old boy that breaks things oh, this is perfect. It's been so handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Best Buy Total.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For everything that has come out of Best Buy’s stores over the last 10 year, it has become invaluable to all our electronic devices and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment!! Once I had an XBOX series X PRO controller’s left bumper stopped working. They replaced it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Membership is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great for its prices, Geek Squad support, and its protection plans on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership program is wonderful for someone like me who is technologically inept. In-store and on-phone contacts (real people, NOT AI) are friendly and efficient. The Geek Squad is a Godsend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    **Exceptional Membership Benefits & Outstanding Ge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to express my appreciation for Best Buy’s membership plan and the incredible service provided by the Geek Squad. The membership benefits, including exclusive discounts and extended support, have made my shopping experience more rewarding and convenient. Additionally, the Geek Squad team has been outstanding—always professional, knowledgeable, and dedicated to ensuring my devices run smoothly. Their expertise and excellent customer service give me confidence in every visit. Thank you for offering such a valuable program and for having a team that truly cares about customers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you more options when you purchase something from the store. I really recommend to pay this extra for the membership. Specially if something goes wrong with a product they can help you change it or fix it. Totally worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection on all my Best Buy products. This is one payment a year for all my appliances and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership it protects my devices.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping in the Best Buy to discounts in the prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally rewards

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership has saved me a massive amount of money not only do I get to see the discounts on a daily basis and the deals for people like me who can’t afford things at a regular price I get rewarded for my purchases as well and if I have something happen to my purchases, this total rewards is totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credit Card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for financing a product and I love how they do not charge interest if paid off in a year. AMAZING !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans in my purchases, but this is a step above with member pricing and geek squad access it’s a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice welcome to membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had my membership long but so far everything has been smooth and team members at the store have been nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ve got our membership and use it at all times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. The delivery man were really nice, very courteous and very professional. I really like them both a lot I felt like I should’ve tipped them But they did not make me feel like I should’ve tipped them, which I appreciate it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. They set up my new laptop and transferred all my files from my old laptop to the new one. Very fast and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Gabo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realized I still have this membership, as I understand, it helps cover services for repairs I may need. Especial technology stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an amazing value that’s saved me thousands of dollars over its lifetime. Highly recommend.

    I would recommend this to a friend