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Customer reviews

Rating 4.5 out of 5 stars with 35906 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 35,903 reviews
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the fraud and tech issues going on it is peace of mind to know that I can take my computer in any time and have it checked or cleaned up or anything I need with my devises. Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several tech supports, but none are as expected. I make sure to renew each year because of the response time and expert tech whether by phone or house call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy knowing i have the membership w, a peace of mind whenever something happens to my product i can take back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth the price, especially since we've used Geek Squad several times in the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership and use it every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value you can get for your electronic products at Best Buy. Always taking care of me I’m a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they told me about this membership. I am glad to have a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with support so far. They set-up computer as requested and answered all my questions. My only negative thought was that it took two days to set-up computer, that seems a long time to get a new computer ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRETTY SWEET DEALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to save and stay in the now. There always something new coming out and with this membership it gives me promotions that I can use towards my next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase your membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member ship is definitely worth it. The peace of mind of protecting all devices is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these options since bestbuy always meets my expectations in product qualities and this membership makes me feel safer because I know that they will be backed by the guarantee with my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership /worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind that having a plan like this brings is well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for good customer service I appreciate your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use it once, it pays for at least 1 year itself. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is peace of mind for pc user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good carry and understanding,had been in store several times and all time got excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just what I needed for my everyday use, for letters and the occasional presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlimited geek squad support, member pricing, a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY. TOTAL PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew this plan every year. I have used this plan. It also helps with the extra charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Membership is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is truly worth every penny! I had computer troubles, I can drop at Geek Squad and in short order…a day if needed…to pick up, working great. The membership allows me to have the convenience of the expertise of computer experts for little to no cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership when I purchased my new laptop. What a great choice, I had to get the Geek Squad help to address software compatibility issues. They did great at fixing this complex issue. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE My Best BUY Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep from pulling my hair out was to purchase this Best Buy Total Membership. I purchase this EVERY year and consider it worth every penny. I have used it at 3 or 4 A.M. and the geek saved the morning for me. I have had it for the past 10 or 12 years. It is good insurance for your old purchases and your new ones when you retire your old ones. Love Love Love , I'm not techy, I leave it to them, and they have never let me down. I can use but I can't fix, or trouble shoot...I will never be without it.

    I would recommend this to a friend