Customer Ratings & Reviews

I purchased this membership when I purchased my new laptop. What a great choice, I had to get the Geek Squad help to address software compatibility issues. They did great at fixing this complex issue. Thank you, Geek Squad!

Kendrick from the Geek Squad was so very helpful. His guidance was direct, specific and understandable. I am 80 years of age and find technology impossible to comprehend. I will continue to shop at Best Buy now that I have discovered how valuable it is!!!

Love it best one i ever bought son has a gaming computer so glad i had it because i would've been out thousands in geek squad for putting parts in for me they did great job

this membership is a real value, member prices, plus unlimited geek squad support are great, also love the piece of mind of getting protection plans on our purchase!

Best Buy is The Best trust me and very fast and reliable with Good Quality Products

Worth it if you buy a lot and/or expensive items. You always get a discount price, financing and rewards. And the price match option is totally worth it and easy to do!

This has been a great thing to have to protect my stuff. And I purposefully buy my tech from Best Buy because of this.

This membership is worth every penny! We have 2 computers and call every month for a "tune up", and that's not including when we call for other issues. The tech folks are very knowledgable and courteous, and have always solved our issues. I recommend it to anyone, especially if you are a novice on the computer. And that's not to mention other discounts we receive just because we have the membership. It's worth looking in to!

Good pricing, geek squad was a great help setting up my new pc copying from my old one.

Membership that makes sense and gives peace of mind.

Unlimited Geek squad support is fantastic. Our problems are always solved and very expeditiously.

This membership has done well for me. I've had it for several years and always get good service. The membership discounts are nice, too.

Well, well , well ! How cool is this?! Got a problem with anything from them and it’s handled fast and efficiently! They have always “ made it right “! I’m very thankful !

I brought my HP laptop in for a diagnosis because of very slow operation. It was determined that the hard drive needed replacement. Figuring the cost of diagnosis and repair, it became obvious that purchase of the Best Buy Total membership what's the way to go. The membership would cover future diagnosis and repairs on this and other electronics, as well as cloning my desktop to a new desktop which I will be buying later this year. The membership includes many other benefits and a discounts.

I wish I would have known about this earlier, as I've been buying items, etc...without it. It will be an automatic renewal every year!

This membership is great. I just bought it on Halloween, and already have received credit for price matching!! It’s comforting to know that I can have access to the Geek Squad if I need them.

I unfortunately have oeelookwd this membership for years to my and my family's detriment membership has it's privileges.

This pays for itself the best membership i have ever purchased

It was a bit of a deal to order this laptop. All on my end. The Best Buy employee did a awesome job with helping me!! Good service is hard to get at times!! This was greatly not that way. I call or go there again!

5 stars if it was cheaper because I feel as though I was not getting much out of it. I saved a total of $100 but only because I went to Best Buy more because of my membership. The 24/7 tech support was nice.