Customer Ratings & Reviews

Good membership to have, we've used it a few times with great sucess

I like it so much I made the review 50 characters long

Disappointed that my Total Tech benefits were replaced with the lesser my Best Buy total program. Free installation and haul away is now a thing of the past. Not pleased at all with that change but the price remains the same if not higher.

I like it, but i did have a problem with no sound in the right ear a xouple of times

This membership is real value if you are new to Best Buy

Always on time with new deals/offers for my personal

Great service! opkjfwofwoepfkow;efk[opewfkopekpokw

The membership doesnt give much in ways of discounts which is a shame. Very small discounts here and there, nothing of substance though. The extended warranty’s are a great deal but i take care of my stuff, and never need it. Free installing services never used it, seems kind of pointless to add that in the first place behind a membership youd be better off giving a discount on install services for the actual appliances bought. Shipping is quick for members which is great, no complaints there. The exclusivity for buying items was so badly implemented, just trying to buy a PS5 was a nightmare and constantly got that ripped out of my hands at checkout shame on you BestBuy. This membership would be better if it had better discounts, took out some useless perks, added better incentives to buy games, and a preorder system to buy sold out items for members only.

Great for installation services. May benefit from better customer service.

Nice to know you’re covered if something goes wrong.

Only useful if you buy big ticket items. Bby does even tell you when its renewed.. they just steal your money.

Great great great anf very great. Sid i say great?

Geek squad protection was WAY better. I tried to make a claim and I was told I have a $99 service fee which I was never told when I was switched to this new version.

Less service. The $ paid gets you less. At home geek squad service was great for the elderly. I didn't take advantage unless I needed it. With health problems it's hard to stand in line at best but when they have one person helping those who are waiting. I recommended it because there are no options

This product worked as was told at chechout. Very pleased.

Great value. We have used it many times.The Geek Squad is very helpful.

Bought this for all my electronics, very happy with it

Love this extra protection for my expensive products

A bit pricey but at least i feel safer knowing that all of my products are protected

Best Buy member ship would recommend to a close friend