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Customer reviews

Rating 4.6 out of 5 stars with 3783 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,783 reviews
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership to have, we've used it a few times with great sucess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I dont even know what im reviewing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much I made the review 50 characters long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switch is not cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that my Total Tech benefits were replaced with the lesser my Best Buy total program. Free installation and haul away is now a thing of the past. Not pleased at all with that change but the price remains the same if not higher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but i did have a problem with no sound in the right ear a xouple of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value if you are new to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time with new deals/offers for my personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has Paid Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! opkjfwofwoepfkow;efk[opewfkopekpokw

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Warranties Maybe Worth it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership doesnt give much in ways of discounts which is a shame. Very small discounts here and there, nothing of substance though. The extended warranty’s are a great deal but i take care of my stuff, and never need it. Free installing services never used it, seems kind of pointless to add that in the first place behind a membership youd be better off giving a discount on install services for the actual appliances bought. Shipping is quick for members which is great, no complaints there. The exclusivity for buying items was so badly implemented, just trying to buy a PS5 was a nightmare and constantly got that ripped out of my hands at checkout shame on you BestBuy. This membership would be better if it had better discounts, took out some useless perks, added better incentives to buy games, and a preorder system to buy sold out items for members only.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for installation services. May benefit from better customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know you’re covered if something goes wrong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bby thieves..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only useful if you buy big ticket items. Bby does even tell you when its renewed.. they just steal your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great anf very great. Sid i say great?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is NOT geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection was WAY better. I tried to make a claim and I was told I have a $99 service fee which I was never told when I was switched to this new version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review of total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less service. The $ paid gets you less. At home geek squad service was great for the elderly. I didn't take advantage unless I needed it. With health problems it's hard to stand in line at best but when they have one person helping those who are waiting. I recommended it because there are no options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked as was told at chechout. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. We have used it many times.The Geek Squad is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for all my electronics, very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this extra protection for my expensive products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but at least i feel safer knowing that all of my products are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy member ship would recommend to a close friend

    I would recommend this to a friend