Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3790 reviews
(3,790 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
CANCEL ERROR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT CANCEL - SYSTEM ERROR - NEED TO BE REINSTATED ASAP
I would recommend this to a friendRated 1 out of 5 stars
Not protecting cutomers waste money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste money no good service even you buy online and recevied emails then canceling cause sold to others even packed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Total Tech went into effect on purchase date.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although my items were not installed for several weeks, the Total Tech went into effect on the purchase date.
No, I would not recommend this to a friendRated 1 out of 5 stars
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is really overpriced if they would drop the price down some I might consider redoing it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too mich money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only advantage is that they deliver toir tv and set up. After that its too high to pay for nothing in return.
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had worst customer service experience They forgot to finish the price match that I ended up paying full cos
I would recommend this to a friendRated 1 out of 5 stars
Total tech help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrible service at all times I tried to get help. 5 times this week
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Total is not as good as it once was. Seems every year the amount of service offered goes down.
No, I would not recommend this to a friendRated 1 out of 5 stars
Old plan was better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I miss the free home services when you could get free tv mounting and free car audio installation
No, I would not recommend this to a friendRated 1 out of 5 stars
My kaser printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid 249.00 4 days kater 199.00 thats just rude. Should i return it and repurchase it?
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont do it unless warranty exceeds cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously a waste of money. The services i have used so far have been mainly useless and disappointing
No, I would not recommend this to a friendRated 1 out of 5 stars
Lies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a joke. Lies and when you want to use the brnefits, they are limited.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See title. This is a rip off i want my money back from these thieves
No, I would not recommend this to a friendRated 1 out of 5 stars
The bestbuy app
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had me in-line to purchase a hot item for 3 hours and it didn't go through
No, I would not recommend this to a friendRated 1 out of 5 stars
Hmmm…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the fact that this was an automatic charge to my account.
No, I would not recommend this to a friendRated 1 out of 5 stars
Loved Total Tech hate the new Tech program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech great program. Plain old Tech is not worth the money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Expensive and have not really used the benefits mu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive to have, if you do not shop at best buy a lot.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Nothing is essentially covered on your device.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now total becomes waste of money. It doesn’t worth it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Total membership ourchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paying for the total membership has already made dividends. I had purchased a open box gaming laptop that it turned out had a motherboard issue and needed to be sent out for repairs. Having the total membership allowed me to get not only a total refund but the ability to get a great discount on another gaming laptop that I am surprisingly happy with. Also, I purchased a controller to game with that came with a discount that only total members would have received. The fact that I can use this laptop for 2 months to see if I truly like it and if I don't I can return for a full refund is a added bonus. The purchase of the total membership was definitely a buy I will continue to renew.
I would recommend this to a friend