Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 34952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 34,949 reviews
  • Rated 5 out of 5 stars

    Love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been quite beneficial as to not having to pay for work that I have had and are having done on my computers. Very worthwhile for any device you may need worked on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a real bargan for anyone that uses Best Buy frequently. I have taken advantage of product discounts , extended warranties, tech support and other benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership as it gives lot of options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with my Best Buy Membership — it’s been a great experience! The exclusive member deals and discounts make a noticeable difference, and the free shipping perks save me both time and money. I also appreciate the extended return window and access to special financing options. Overall, it’s been totally worth it and I’d highly recommend it to anyone who shops at Best Buy regularly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not for everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps with when our computers have an issue like viruses, but when you have something wrong like a bad port, you would have to go tot he manufacturer instead of having them just replace or repair the computer themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress Free Convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership makes me purchase everything I can through Best Buy. The ability to have products fixed/replaced, access to the Geek Squad, the promotions and the rewards makes the cost of the membership more than worth it! I have had nothing but great experiences having this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved $$ purchasing the Best Buy Total membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has proved very beneficial thus far. I purchased this when I purchased my 11th generation iPad and had the data transferred from my old iPad. The savings of that included service almost covered the cost of the membership. About 4 weeks later, my wife needed a new iPad--so when I purchased that and had her data transferred, that free service then more than covered the cost of the membership. Great deal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership has been a great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member for multiple years and never once regretted the decision. The included extended warranties alone are worth the investment, not to mention the faster deliveries and longer return windows. This is without a doubt the best store membership I’ve heard of, and it’s easy to recommend to any semi-regular Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a lifesaver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super prone to breaking things, having this coverage makes me that much happier knowing I have the ability to fix or replace my phone with this coverage is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Gold Membership for the win!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming and streaming! I can have everything replaced any time that it needs fixed for free! Its a no-brainer! Plus the in-store credit card comes in clutch everytime with low payments and 2 years before interest starts. I literally recommend it to all my gamingband streaming friends religiously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy together with my plan!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total membership at Best Buy and have really enjoyed it so far. I have called and gotten a lot of information about the new computer that I have bought. But, in the beginning, I was able to get a large discount when the geek squad helped me transfer information from my old computer to the new one. I plan on using the discount that I will receive from the membership to purchase other items in the future. Thank you for a great plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has something for everyone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great value if you plan to build a whole new set up. Just in the few purchases I have made so far I have saved well over $150 on the geek squad protection plans alone. Not to mention all the other bonuses like the mypick deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have kept this membership for years now and are very happy with it. We are elderly and not very computor savy and use our plan a lot to get rid of viruses and to keep our omputors running smoothly. I highly recommend everyone gets this protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a reasonable buy. I'm on;y a few weeks in but did get some Geek Squad help and a purchase protection plan on a new desk top and monitor. We will see if it still feels right in 6 months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy we bough this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad my husband talked my into investing in this! We were able to backup old computer memory and clear out about 8 computers from the house. The protection plan part of the purchase has been an unexpected surprise that helped us when some technology glitched. This is our third year using this plan- it has been worth the investment for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally purchased total tech care , I actually went in to purchase a 16 inch MacBook prop which I accidentally purchased for shipping online . So when I called best buy customer service instead of canceling my order and the transaction taking 3 to 5 days to repost to my account they changed my order to pick up I went to the store and they didn't have it stock and available which at that point I called customer service back to see what my options were all of which included canceling so to my hesitation I did so only to come to the realization my cancellation turned into turned into a total tech purchase thank you for reading my rant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love our membership, and use it all the time.!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real valuable. I love to have peace of mind in all my products purchases, especially appliances.We own Airbnbs and this membership never dissapoints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you like shopping at best buy might as well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help for covering any extra cost that come along with the repairs of my device Tbh if you find yourself shoppi g or getting repairs here I would recommend getting the best buy total membership for the extra benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Total Membership, Incredible Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a laptop, getting this was a no brainer. The value is through the roof for the apple care alone (compared to purchasing Apple Care outright). I've had this in the past and it has saved me hundreds of dollars, and I've actually used the care protection for other purchases and Best Buy makes it super easy to ensure your gear stays in working order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total coverage at a totally great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy use to have an insurance plan through geek squad, that was based on a percentage of the price, but with the Total membership, you pay for a full year of coverage on all products; also comes with various deals on products that are on sale, only to members. Apple items get the most love, because you get AppleCare on any devices you purchase. Instead of waiting to go through apple themselves, you simply bring it to best buy and they do the rest. Best way to say that Total is worth it, it’s the “Bestbuy” when it comes to shopping at bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the membership warranty to cover anything that you buy from Best Buy. They will cover any product that you buy. I have used it over and over and over again and it has saved me a bundle of money in the long run. It is well worth the price.I highly recommend.

    I would recommend this to a friend