Customer Ratings & Reviews

This membership is great to have. Easy of knowing you have additional warranty for items purchased and support later in the process. Really no questions asked if there is an issue, gives me real peace of mind knowing the items purchased are protected.

Love it. Worth the price. Geek Squad available 24/7. I was on a road trip when my previous Lenovo had issues. The Geek Squad art he Best Buy in Naples, Florida determined it was the hard drive. They recovered all my data and transferred to a new hard drive in less than two days. You can contact them day or night. again, worth the price.

Excellent value- fixed my computer first then my husband’s computer 5 months later- fixed in one day from a virus!!

I’ve been a Best Buy Total member for a while now, and it’s definitely worth it. The tech support and protection plans give me peace of mind, and I’ve saved a lot through member discounts and free shipping. I especially like the quick help I get through Geek Squad—super convenient when I need troubleshooting. Overall, the membership makes sense if you shop or upgrade electronics often

This membership has so many benefits and I know no matter what the problem is with anything I buy, they are there to help, great investment!

The Best Buy Total Membership is a game changer! Geek squad support, product protection coverage, and member pricing gives us peace of mind!

Service was good when I got it, but long wait and dealt with a couple different agents. One was in India, I think and his English was difficult to understand. Several repeats of instructions was required.

this is amazing. The Geek Squad was great in saving all my files on an old computer and transferring the files to my new laptop. There was no charge because I have the membership....

This memebership is worth every penny imo. You get 2 years of Best Buy warranty with all purchases. Plus you get those free xbox game pass codes. Just a great option for those folks that buy from Best Buy consistently and invest in high dollar items.

The Best Buy Totaltech™ Yearly Membership has been an absolute game-changer for me as a tech enthusiast and frequent shopper at Best Buy. This membership program offers a wide range of benefits and has greatly enhanced my shopping experience. First and foremost, the savings and exclusive offers provided by the Totaltech™ membership are outstanding. With this membership, I have access to special pricing, discounts, and promotions on a variety of tech products. Whether it's a new smartphone, a laptop, or home appliances, the membership has consistently helped me save money on my purchases. The added convenience of expedited shipping is a major perk of this membership. As a member, I enjoy faster shipping speeds and often receive my orders in a fraction of the usual time. This has been incredibly convenient, especially when I need a product urgently or want to avoid delays. One of the standout features of the Totaltech™ membership is the dedicated tech support provided. As a member, I have access to expert advice and assistance for any tech-related issues or questions I may have. The knowledgeable and friendly support team has been instrumental in helping me troubleshoot problems and find solutions quickly. The extended return and exchange period is another valuable benefit of this membership. It provides me with peace of mind, knowing that I have an extended window to return or exchange products if they don't meet my expectations. This policy has saved me from any buyer's remorse and ensured that I am satisfied with my purchases. The Totaltech™ membership also grants me early access to sales events and product launches. I often get a head start on the latest deals and have the opportunity to snag new releases before they become widely available. This has allowed me to stay up-to-date with the latest tech trends and get my hands on sought-after products. Lastly, I must mention the excellent customer service provided by Best Buy. Whether it's assistance with my membership, help with a product, or any other inquiries, the Best Buy team has consistently delivered exceptional support. Their dedication to customer satisfaction is evident in every interaction. In conclusion, the Best Buy Totaltech™ Yearly Membership is a must-have for any tech enthusiast or frequent shopper at Best Buy. The program offers fantastic savings, expedited shipping, expert tech support, extended return policies, and exclusive access to sales and product launches. It has significantly enhanced my shopping experience and provided me with valuable benefits. If you want to take your Best Buy shopping to the next level, I highly recommend becoming a Totaltech™ member.

The My Best Buy Total membership is definitely worth the cost. The value I get from the exclusive member prices and the peace of mind from having protection plans and unlimited Geek Squad support is unbeatable. It quickly pays for itself, especially with tech purchases. I highly recommend this membership to anyone who shops at Best Buy regularly—it's a great investment!

I bought the membership with my laptop. I have had the Best Buy Total membership before and it has always paid for itself. To be honest, I won’t trust my electronics to anyone else! Love the monthly newsletter, the perks, and all that comes with the membership. I truly believe this a plus for any user of electronics.

I’m honestly really impressed with the Best Buy membership! I wasn’t sure it would be worth it, but it’s already saved me money on a couple of big purchases. If you shop at Best Buy often or just like having tech support on standby, it’s definitely worth considering. For me, it’s already paid for itself in savings and peace of mind.

We’ve had this membership for several years & have needed to use it on a few occasions. Each time, we’ve had positive experiences. There are several perks to membership that make it worth the price you pay annually.

This membership provides purchase security, especially important for high-value equipment. Having a membership gives you support and the added value of replacement and repair services. It might seem like an upfront expense, but it's actually an investment in security, not to mention access to exclusive member offers.

The membership is a great value to me. Because I pay one set price for the year and if anything happens to my device, I can go back and get it fixed or looked at without being charged extra

The first year I had the membership it was very helpful it covered the work that had to be done on my computer. I bought it again in the event I may have to use it again. Thank you.

I was transferring my data from an old computer to a new one. They were fast and efficient and took the time with me to answer my questions. I went with the membership to have the peace of mind for the first year of using my new computer. It's there if I need it.

I have been thoroughly pleased by my best buy total tech membership. The deals are amazing in themselves and worth the price all on it's own. What I've been most impressed about is the care from the tech team. I had a product for almost two years that gave me trouble. Replaced with no problem! Highly recommend.

This membership is amazing! I choose Best Buy for all my tech because not only do I get the best deals but with my membership I can rest easy knowing my technology is covered if anything ever happens!