Customer Ratings & Reviews

The My Best Buy Total Year Membership is a fantastic value for frequent shoppers. It offers exclusive deals, early access to sales, and reward points on purchases that really add up over time. The perks extend to free shipping and special financing options, making big-ticket purchases easier. For anyone who shops at Best Buy regularly, this membership pays for itself and enhances the overall shopping experience.

Its wortht he peace of mind that all my products are protected for an extended period of time. I also appreciate that I can get early access to some products in store as well as it seems that many items are slightly discounted.

This membership is a true value. We use it all the time. Love the geek squad, it pays for itself after first use.

Normally I would not sign up for such services, mostly based on added cost. But Best Buy membership is different and love the membership. Recommended for anyone that makes any purchase's. Best Buy also has great pricing compared to most competitors.

The overall experience would have been five stars if the sales rep had not misspelled my name on the account. It shows as Rod and my name is Rob. In any case Molly from the Geek Squad was excellent and deserves a five for her efforts and explanation of the new desktop. If you could change my name to Rob Svendsen that would be great!

What an awesome plan. Whenever I've had issues with my laptop or desktop, I've contacted the Geek Squad and they quickly provided a resolution to my problem. I've yet had to pay a dime for any fixes and they're always very friendly and professional.

Just having the peace of mind of knowing that if something happens or goes wrong with my Laptop, the Geek Squad is there to help!

My membership is so worth every penny I don’t have to worry about any problems on my computer. Geek squad tunes it up updates my Java. Adobe, & all my stuff & when I think I am being scam they check out the messages & threats to freeze my computer & fix it everything is included in the memberships.

The My Best Buy Total membership is totally worth it. The exclusive member pricing alone helps me save a lot, and the included Geek Squad support has been a lifesaver for quick fixes and tech questions. I also love that my purchases are automatically protected, so I never have to worry about damage or issues down the road. Excellent value and service all around!

The membership was more economical than separately paying for individual sessions.I wouldn't normally need multiple sessions like this, but it was an unusual situation.

I’m a member in Best Buy and also a member Greek squad I have my gaming lots of fix and the process was pretty quick before the due date so that’s pretty awesome I’ve been going to Best Buy for a while. Don’t remember, but it’s the best place to buy anything that you like. Good discounts. Also good employees they do a great job what they do five stars for me.

Love the membership, but have had issues with staff knowing the rules that come with it. Communication is key, but I respect the value it brings.

What really makes it special is the peace of mind. The extended returns and extra protection options make me feel confident whenever I buy something, whether it’s a big purchase like a laptop or something small for the house. The customer service has always treated me with care, and I truly feel appreciated as a member.

Have purchased this every year since we bought our last big TV. Comes in handy for a variety of things whether it is related to TV's, PC's or other electronic equipment we have purchased from Best Buy.

This is what keeps me coming back to Best Buy. They are quick, knowledgeable, listen to your problems, and will energetically and sincerely move to resolve the issue.

Geek Squad associates are outstanding. So many services (delivery/installation/computer support) are excellent.

I love my Best Buy membership as it has saved me a lot of money. It extended a warranty on a tv and the tv went out on the last day of warranty but because I had the membership they replaced my 2 year old tv for nothing. Can’t beat that!

I feel protected with this membership coverage, with too many electronic devices at home, no need to risk it, also, the Best Buy team provides the best customer service, highly recommended!!!! NO doubt, worth the price!!!!

Saw Tim & Nigel in Geek Squad. They were knowledgeable, patient & extremely helpful transitioning me to my new Lenovo laptop!! Experiences such as this is why I come to purchase at Best Buy in addition to value!

This membership is valuable and helpful when unexpected issues occur with your laptop/devices. Geek Squad are professional, extremely knowledgeable and kind.