Customer Ratings & Reviews

If ever I need technical assistance, this yearly membership is a godsend. Support and technical staff has always been spot on with their help.

This membership is so nice to have when your family members have laptops and other electronic equipment.

I’m very happy with my My Best Buy Total membership. The member pricing has already saved me money, and having access to Geek Squad support whenever I need help is a huge plus. I also like the peace of mind that my purchases are covered. Overall, it feels like a great value, especially if you shop at Best Buy regularly.

So a friend of mine recommended getting it and honestly she loved it so much. She gets all her electronics and stuff from Best Buy and that’s what made me get the membership

i'm very glad to have the support team ready and very able to assist me. I still have a few more questions to run by them at some point and appreciate their availability and knowledge

You just don't know when your computer stops working. I cancelled my membership and guess what, it got stuck and I could not attach my resume, and I lost my chance to get the job.

I recently got a Best Buy Totaltech™ membership, and it has been a game-changer for my PC builds. I used it to have my new PC built with all the latest parts, and the experience was fantastic. With my Totaltech™ membership, I got professional help to assemble my new PC. The Best Buy team did an amazing job putting together my high-end components. They made sure everything was perfectly installed, optimized, and transferred over correctly. Knowing that experts were handling my build gave me peace of mind, and my PC runs flawlessly. I had a lot of questions about my two computer builds, and the Totaltech™ membership gave me access to knowledgeable experts. They patiently answered all my questions, from part compatibility to troubleshooting issues. Their advice was invaluable, especially for someone like me who only has base-level software and hardware knowledge. The membership also came with other perks like free Geek Squad support and extended warranties on my purchases. These benefits have already come in handy, providing additional value beyond the PC build service. Overall, the Best Buy Totaltech™ membership was worth every penny. The professional build service and expert advice made my PC building experience smooth and stress-free. If you're planning to build a new PC or need tech support, I highly recommend getting a Totaltech™ membership.

This membership is a real value and ads worth to our recent new computer purchase. The only concern I have is the appointment process... it takes too long for one who live 35 miles from the store.

This is a GREAT Value!! It has saved us lots of money over the years. Removed anxiety sometimes due to coverage of items.

Love the peace of mind of having the support behind all our purchases & the Geek Squad availability!!!

This membership is a great value, and you get unlimited geek squad support! My household depends on this membership when our electronics stop working.

It was a good move for me, for $170/year. My wife bought a new laptop which would have costed $99 to transfer all data from her old one. I had problems with my phone not able to get emails $40 , I had a problem with my laptop would have been $40. Right now I am ahead of the cost. I would highly recommend this

Membership is the best thing to have it covered everything all the way up to price matching geek squad is the best they fix my laptop no hesitation no issues love it

This is the best purchase that I made last year. I purchased several products where I received extra coverage and reduced prices, and I needed some Geek Squad help. The advice and discounts alone paid for the membership.

I love the value we get with this membership, between the member pricing and geek squad support. The protection plans are something I’ve always bought, this just improves the quality of all of it!

Got a new laptop for my wife. Had everything I wanted and she needed. Been checking to see if we could find a better price for the what's on/in the laptop, so far no better deal out there! Very happy with it!

I don’t typically like being upsold or effectively forced into buying memberships, but I’d definitely say it’s worth it. No complaints here

This membership is a real value. Member rices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

This is a great bargain. I more than got my money's worth just in my first month of the membership. It's well worth the cost.

This is a very good membership and worth the money. It covers all your devices. Its like a extended warranty which covers all your devices in a single plan and many other perks. I was able to price match the products which i already bought because of this membership.