Customer Ratings & Reviews

I recently signed up for the Best Buy Total Membership, and I couldn't be happier with my decision! From the moment I joined, I noticed a significant improvement in my shopping experience. First and foremost, the discounts and exclusive offers are fantastic. I’ve saved a substantial amount on both electronics and accessories, which is a huge plus! The free shipping on eligible items is also a game-changer, allowing me to shop from the comfort of my home without worrying about additional costs. The extended return policy gives me peace of mind when making purchases. I appreciate the flexibility, especially when buying gifts or trying out new tech. Plus, the access to special events and early sales gives me a competitive edge when shopping for the latest gadgets. Customer service is top-notch as well. Whenever I had questions or needed assistance, the staff was friendly and knowledgeable, making my experience even more enjoyable. Overall, the Best Buy Total Membership is worth every penny! If you're a tech enthusiast or simply love great deals, I highly recommend signing up. It’s a fantastic investment that enhances your shopping experience!

This is a great bargain. I more than got my money's worth just in my first month of the membership. It's well worth the cost.

disappointed with Geek Squad. Had an inhome appointment scheduled . did not show. had to reschedule. waited for 5 hours before inwas told the tech called in sick

Love the fact that can protect my items with the protection plans that are included.

Very pleased with Best Buy. Love their products. Enjoying my refrigerator & printer.

The price is worth it, it covers absolutely all the items you buy and you no longer have to stress about the extra payment on everything you buy

I am glad to have purchased the membership, though being a new member, I have used only a small part of all the benefits. It gives one peace of mind knowing all the advantages of potentially using all the offered benefits.

Geek Swad was great. Fixed my laptop and answered all my questions. Also told me i have a year warranty. Thank you

The gentleman in the Brick store was very knowledgeable about the membership and what he was doing to repair my pc. He explained what he was doing and why he had to do it to get my problem solved. I highly recommend the membership to everyone. i have recommended the membership to a few friends and they all feel the same way I do.

I may know how to use a computer, but when it comes to fixing one, I'm lost. I'm super grateful to have access to a group of people who are helpful and trustworthy!

I made multiple calls to determine if my desktop could support Window 11. The technician was very patient and explained the specs and how many components would need to be replaced. When I purchased a new computer, my files and contacts and apps and icons were transferred from the old computer without additional charges.

The Best Buy Total membership has honestly been one of the best decisions I’ve made for my tech purchases! The value you get with this membership is incredible, and it has saved me so much time and money. First, the access to free shipping and exclusive discounts has been a huge plus. I’ve already taken advantage of multiple deals, and the savings have more than paid for the membership itself. What I really love is the Geek Squad support that comes with it. Whenever I have questions or need help setting up new devices, I can reach out to Geek Squad experts, and they’re always knowledgeable and patient. They’ve been a huge help, especially when I bought a new home theater system and needed guidance on the best setup. The added protection plan gives me peace of mind too. I know that if anything goes wrong with my purchases, I’m covered, and that’s reassuring. Plus, early access to sales and events means I never miss out on great deals. Overall, the Best Buy Total membership has been totally worth it. It’s perfect for anyone who buys tech often and values great customer support and exclusive benefits. I highly recommend it to anyone looking to maximize their savings and get the best tech experience!

THE SALESPERSON (ARIANNA) WAS GREAT AND HELPED WITH ALL MY QUESTIONS AND HELPED ME FEEL AT HOME WHILE I WAS AT BEST BUY. THANK YOU ARIANNA.

This membership is a real bargain. Member prices plus unlimited Geek Squad Support is extremely great

Today I was spending time with a tech who helped me get my Fitbit working again. I am eternally grateful for you. Unfortunately I don’t remember her name, but she had black hair with blonde ends.

This protection gives us the great Geek Squad, price benefits and makes me feel more secure about my digital life.

Very helpful good customer service assistance was very prompt when I had to return a flatscreen that was defective

I brought a washing machine and two TV from BestBuy I love they products I haven’t use used my membership yet but I’m about to. I would recommend BestBuy to anyone thank you BestBuy

Best Buy Protection for my gaming console was worth every penny. A hardware issue popped up, and they handled it professionally with minimal downtime. Amazing!

Awesome opportunity, if you need a repair for any ov your devices, having what is essentially a flat cost no matter the repair is awesome.