Customer Ratings & Reviews

This was a great deal. My new computer was set up and all data transferred without difficulty. Geek support with my questions was efficient and professional. I recommend this to my friends!

The customer service representative was very polite, helpful and professional. She answered all of my questions. I appreciated that very much.

It is so comforting to know you can get help when you need it with this membership. They are knowledgeable and very courteous.

Being a member at bestbuy have help me out a lot. I choose what ever I want and the sales representative are so knowledgeable on everything. They never let me down.

The total membership has it's perks and its drawbacks. For the annual cost I expect better coverage. I've come across where the manufacturer provides a better price for device protection and coverage.

My Best Buy Total membership is EVERYTHING!!! Everyone in my house has a pc, laptop, tablet, phone... The list goes on and on. The BBT covers all repairs. I've been a member for several years and it's well worth the price since one pc repair can cost more than the membership itself!

This works well, especially if you buy a lot of items at Best Buy! You get rewards and extended warranty, plus discount pricing! I love it!

Have used it 3 times already Cheyenne work with us after we had the computer back in 2 times so just wanted to let you know what an asset she is for best buy

Some of the systems were down and I was able to get the full support while I was there. He told me how to load the new Microsoft Office software at home. May come back to the store for additional support as I have 10 months left on my membership.

I bought this annual plan mostly to get Geek Squad support. I call if I have a problem. I call if I just need to clean up my hard drive. the plan covers several computers. But other benefits have also saved me a lot of money. I get discounts on products and services. When I needed a new screen protector for my cell phone, the installation was free. I feel taken care of by the agents: they are savvy and I trust them with any of my tech issues. It's worth every penny for me!!

I always get this program. It provides me access to wonderful support and customer service on demand.

This membership will be beneficial for me, just in case I need the Geek Squad.

Best thing you could buy at the store honestly. Only takes a couple of purchases to pay for itself. If you’re an Apple person it’ll pay for itself in one purchase.

Best buy yearly is one of the best it gives you insurance for whatever you buy

I love I can wait to pay my things. I have 12 months to pay with no interest.

The membership is amazing. We are a very electronic household and the money it saves on warranties and repairs is great

Membership is a bargain, especially for appliances and big screen TV’s. Installation was courteous and professional. All of my questions were answered and products were delivered and installed as promised.

Membership is a great value. I have used it to buy a couple of computers and a game system. Geek squad have been a great help.

It's great and has favored me a lot, I always recommend it

The membership payed for itself within after only 2 visits