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Customer reviews

Rating 4.5 out of 5 stars with 35228 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 35,225 reviews
  • Rated 5 out of 5 stars

    Membership is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value, when you consider they support multiple devices. If you use it 2-3 times, it's paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership is worth it to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there for me when I need them. In emergencies or just routine maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVERING PEOPLE AT YOUR BEST !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way best buy go far & beyond explaining the problem your having with your phone & Why ? In other words you tell them your problem & they have a solution, Best Buy Keep Up The Good Work & Servering people At Your BEST !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value, prices, plus unlimited geek squad support is wonderful. Love the thought of having protection on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy Total Tech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total membership has saved me money and protected my devices If necessary they have replaced my products as well Definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership with Best Buy total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a real value member prices geek squad is great Support wonderful and they’re always there to help with any problems you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix computers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my computer had crashed beyond rescue. Best Buy was able to return it to me working perfectly, with all my files intact. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is so worth in my case it give me good deal and I have to problem if I need help with any of my gear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Membership has saved us hundreds of dollars and time. Best investment we’ve made. It’s peace of mind knowing it’s easy to schedule appointment’s and the technicians are always very pleasant and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was patient and supportive in addressing all of my concerns and issues. They treat each person with care and understanding. It was a pleasure meeting and working with the Team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it saves money in the long run. Just make sure you know the difference between hardware coverage and software coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great. Having the Geek Squad available when you’re having a problem is perfect. The small price you pay is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joh o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total membership is great , it offers peace of mind and i know that i can receive help anytime. Plus i can save time and money knowing where to get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value really good price I love it qeek Squad comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy with confidence from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to purchase from Best Buy due to the membership. Any problems, it's a quick phone call and the Geek Squad is here repairing or replacing the item. No problems totally hassel free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A valuable membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this membership for several years now and have found it to be extremely useful, especially since I make a lot of my electronic purchases at Best Buy. It’s always nice knowing that I can call and we’ll have someone there available to help me and at reduced prices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total gives me real peace of mind. Tech support, exclusive deals, and protection all in one—totally worth it. I’ve saved money and stress more than once. The service is fast, friendly, and reliable. If you shop tech often, this membership pays for itself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old laptop/new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen was engineer that fixed my older laptop andshowed the benefits of the Geek Squad membership. Hevwas friendky abd professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great for the value and perks that come with the subscription

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very satisfied with our interactions and look forward to having Total Tech and Geek squad available in the future.

    I would recommend this to a friend