Customer Ratings & Reviews

Have had a membership for years. Extended warranties and discounts are great but liked it better when Webroot was included in the price.

I’m a retired professional who USED TO BE up on the latest Tech of “my era.” However, “tech” has roared past me, and I now find myself sometimes perplexed by my “tech.” Total Tech Membership allows me not to feel guilty when I need LOTS of help with one of my many pieces of tech equipment.

I am grateful for this program as it has helped several times with repairs with no hassle.

I think the membership rewards and the financing is awesome I've been shopping here for years and this is one of the best programs I've seen my sales person was friendly and courteous and attended my needs and I had to furnish a lot of items thanks for your time and we appreciate it good deal

I am so pleased with best buy I love the service I receive all the time I have the geek squad and I definitely get my money worth every year.

I love having the support and access to geek support if I need. Also, Best Buy has always been top tier when it comes to meeting my needs and issues.

I have bought all my Big TVs and computers at My Best Buy and would never go anywhere else but Geek Squad for my Computers and phones. Keep them healthy on a regular schedule so you work with confidence. Smart, friendly experts.

I had a lapse in my payments but I made sure to start up a new Membership for myself. Best thing ever

The Geek Squad has been great in helping this technically challenged customer Their patience and proffesionalism in working with me is well appreciated. Joe

Total Tech is the best extended warranty I've ever used! The program is very easy to use and is always honored. I've benefited several times more than the plan cost. I highly recommend Total Tech for every Best buy purchase!

Purchasing the Best Buy total program was cheaper than paying for services individually. Plus additional services from Geek Squad were included.

My Best Buy Total Membership is an OUTSTANDING value. The service is trained in listening to nontechnical people like me who run into problems then need help. They are patient, kind, and extremely helpful with enabling me to understand problems and how they develop. I am extremely grateful to Best Buy for creating this service. I could not be without it!

I am so thankful I decided to purchase My Best Buy Total. I bought a new computer and the Geek squad transferred all my data from old computer to the new one and then helped me understand my new computer. It has given me a sense of security to have this service.

This membership is a must for small businesses especially startups. It is invaluable part of my budget and I utilize it often. If you have a small business this membership will be worthwhile!

The team at the Geek Squad was very helpful in getting my old information off my laptop that had an unfortunate accident in a sink of water.

I brought in my daughter's computer to get cleaned up & I wasn't really sure how much it was going to cost...Needless to say, I was greatful that I was offered the membership bcause it was significantly cheaper than what I would have had to pay without it & it also covers other Best Buy purchases.

Yes, i've been to geekswide quite a few times since then.And wonderful service professional to the point could not ask for more.Thank you so much.If you look there were

This membership is great and you get so many services for a great price.

I’m glad I bought the Total membership, it saves me a lot of money and gave me a lot of benefits

Glad I purchased the membership. Leave me confident you stand by your products