Customer Ratings & Reviews

I love my total membership! It has saved me hundreds of dollars plus it puts a 2 year warranty on all my items I buy!!

I bever regret to be a member of BestBut. They have lots of ggos offer.

Tech help by phone, on site and even at home is covered in this invaluable membership. In one phone call a question can be answered, a problem solved or an appointment with the Geek Squad at your Best Buy can be scheduled. We have had and used this service for years--never disappointed!

This product is worth the price of admission. I find the total value worth the cost and the customer service makes it easy to use for all my coverage.

The Best Buy Totaltech™ Yearly Membership has been a fantastic investment. The benefits and services offered are well worth the membership fee. From the moment I signed up, I experienced a range of perks that significantly enhanced my shopping experience. One of the standout features is the extended product protection, which gives me peace of mind knowing that my electronics are covered beyond the standard warranty. The free shipping on all online orders is incredibly convenient, saving both time and money. The priority access to Geek Squad tech support has been a game-changer. Whether I needed assistance with setup or troubleshooting, the support has been prompt and highly effective. The exclusive member discounts on products and services are also a great bonus, providing additional savings on top of Best Buy’s regular deals. Overall, the Best Buy Totaltech™ Membership offers exceptional value with its comprehensive range of benefits. It’s an excellent choice for anyone who frequently shops at Best Buy or values added protection and support for their tech purchases. Highly recommended for maximizing your shopping experience and getting the most out of your tech investments!

Having this membership is wonderful. Highly recommended it! Best Buy takes care of there customers and having this membership makes the whole process easy!

Seems to be worth it. Especially if you like new tech. They can help with anything, even online help. I will purchase again.

I have used geek squad for other items so it was a no brainer for me to get this when i bought my sons new laptop. I need it to last multiple years so having this coverage for a good price gives me that extra peace of mind especially with the great customer service the geek squad consistently provides.

This is a great value purchase. Ultimate product protection. Must have

My overall experience was great! I knew the qualities I wanted in my purchase of a laptop, however what I didn’t know is that I’d be getting a priceless customer service and support! The employee who not only took the time to explain the choices but the specs of each option! The employee really wanted to make sure I was fully informed and threw his own skillful expertise into his explanation. The employee also was super patient and was polite and VERY charismatic. I’ve yet to enter another store where I’ve recieved the exact extraordinary service I was provided from this employee. I unfortunately forgot his name but I absolutely think he is in order for praise and promotion for representing BESTBUY with integrity and pride!!!

I love the Best Buy total membership it comes with great perks and a lot of support from Geek squad when it comes to repairs or any questions I have about my products I purchase with Best Buy. And free 2 year warranty on all items purchase with Best Buy is amazing‼️

I highly recommend the Best Buy Credit Card to anyone who loves technology and wants to maximize their savings on electronics and appliances. Not only does the card offer excellent financing options on larger purchases, but the exclusive rewards and discounts for cardholders make it incredibly valuable over time. I often recommend it to friends and family who shop at Best Buy, especially when they’re upgrading their home entertainment systems or buying new laptops. The ability to earn rewards on every purchase, combined with the flexible payment plans, makes this card a smart choice for both tech enthusiasts and casual shoppers. It’s definitely a card worth considering if you want to get the most out of your purchases.

Membership is a great value. Just having geek squad is fantastic. These people rock

I bought a processor at Best Buy and Sophia in the Grapevine store was extremely knowledgeable, helpful and answered all my questions. She set up the processor like I wanted, She restored my data from my old processor and placed the data on the new one. I received great customer service from Sophia.

I’ve enjoyed being part of Best Buy’s Total Membership, I’ve saved 1000’s and enjoy the convenience of a home delivery. ❣️

The Benefits/Rewards package is excellent and exceeds expectations! It’s just Awesome!! It gives that good sense-peace of mind of being able to purchase items you want/need! Thanks Best Buy!

If you are an electronic person, this membership is a must. I have 60 days to price match and receive longer protection with it. Try it for a year and decide for yourself.

Just Get My Best Buy Total! You won't regret it. I travel a lot, and they are always available via chat or on the phone to help with everything (except hardware issues). But whenever I have a hardware issue they graciously fix it. They also set up a new laptop for me that I purchased online. I've saved thousands of dollars over the 11+ years I've had Geek Squad protection!

It was good knowing they would be there if I needed service or guidance on products I purchased thank you

I love the peace of mind i get from being a greek sqad member. I don't have to worry about anything with my computer because i know once i brung it, it will be fixed.