Customer Ratings & Reviews

I have enjoyed this coverage for a total of 3yrs. I enjoy security coverage on several devices. When I used coverage for Geek service I was very satisfied.

I like the benefits of the membership Never had a problem always acknowledge and ready for questions

I am the go-to person in my family(s) for any tech stuff, but Total Tech Membership is (always) my go-to. Excellent service and very affordable and worth it!

When ever I have a computer issue I get online and pull up GeekSquad and they take over and fix my problem. I've had Total Tech membership for years. It's worth getting!

This have saved me tons of $$ in making sure we have all our electronics, appliances and any devices we have are all covered under this.

Nice addition to my other GREAT Best Buy Product. A stable dependable product.

Always purchase this membership. I use it for purchases and simple issues like screen replacements on my crell phone!

My Best Buy Total™ membership. some peace of mind to know that things will be fixed if something stops working

Best Buy is the best ever. I love their services and everything

Had membership for quite a few years. Have always had great service and have been treated with respect.

probably 6 times a year I reach out for the Total Tech Team. Always helpful, very professional and completed / accomplished the request. I do recommend them.

This membership is a source of help and security for someone like me who is 79 and needs technical support. It makes me feel like y'all will be there when I need you.

this was an excellent value, but recent changes have made less of one still it is noce that it is there if needed

Love Geek squad. Very helpful. Quick to respond.

I need the support from GEEK SQUAD techs. They are accessible and explain solutions I can understand and implement.

My Best Buy Total membership is good value for money. Highly competent. Takes care up to 6 devices whether purchased from Best Buy or anywhere else. 24/7 help line.

Brought my computer into a Geek Squad Tech. Been a couple of years since the last check up. The Tech helped to eliminate some unnecessary programs.

Great value for the money. Free Geek Squad assistance on everything!

I dont like that they took in home maintenance on what i purchased. Otherwise they take care of your computer needs

I've enjoyed using my Best Buy total because I often have bad luck with technology. The Squad has really taken care of me and I appreciate the employees that know their stuff!