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Customer reviews

Rating 4.7 out of 5 stars with 2983 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,983 reviews
  • Rated 5 out of 5 stars

    problems solved many times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership has paid for itself multiple times over and I wouldn't be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used bestbuy really excellent couldn't find a better one for my family. Just got a greatest response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this every year. One service call/yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year I have had the plan I have been happy with the savings and services included in the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Best Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved Best Buy and their Geek Squad Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, great protection, unlimited Geek squad availability, a real must have, protects more than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t originally want to spend the $$ on this yet now that I’m retired w/out tech support from work, I’m glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy Total memebership. Benefits are awesome with a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member for several years. The unlimited geek squad support gives me peace of mind for ALL my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable, Caring, and Expert Service always!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband & I are thrilled with the quality of the service and care we receive by having a Best Buy Total tech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. The Geek Squad support is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a lot better but as long as I keep it the warranty it easy to get repaired lucky I haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel that our GEEK SQUAD membership is a GREAT value. Also, the Technicians are courteous, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth every penny. Geek squad support is a life saver. Free install on purchases is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Never have to worry about having my computer fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase the membership to receive total help any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don't have it. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I lost some perks. The service over the phone is the best around. They have always been able to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth joining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def worth the money, anything wrong with any of my Best Buy purchases I just bring it back great insurance to have on electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value gives you peace of mind. And is free when you are a BB Member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I use this alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly a good value, saved from replacing a $2,000 computer by installing a $75 hard drive

    I would recommend this to a friend