Customer Ratings & Reviews

Super helpful for data transfer and software set up help as well as piece of mind.

The membership is worth the money. I plan on renewing again. The Geek Squad have been so great with helping me understand my new laptop and always being available to have it at all times

Knowing everything can get fixed! Mostly friendly staff.

Thank you for recommending.This has been an absolute value.

This is a great value. Saves me much more than I pay for it.

Product coverage has been very beneficial and would recommend it to anyone

I have had this product for over 12 years and rarely use it. I canceled about a month ago and today I had an issue with some software. Agent Stephanie was beyond stellar in her skills and demeanor, which is why I am resubscribing immediately. Thank you Agent Stephanie and Best Buy!

Everything was handled by people with knowledge of the product, trained to enlighten us with all the information we needed to feel comfortable with use of our new laptop!

Great support....geek squad is great to work with....professional...friendly....helpful...especially when you are not a "techie"

This membership is great! You can use the efficient geeksquad team for any of your needs and you get great discounts and credit!

Best bang for your bucks. Always there and helpful to resolve your issue/issues.

Love be a total tech member , great perks and warranty. Everyone should be one !!!

This membership offers real value. It also provides peace of mind and protection.

Peace of mind with geek squad support is everything. Get the deals because of the membership

The techs were very knowledgable even though my computer was too old to be salvaged

My yearly membership with Best Buy has been a fantastic investment! The benefits, such as exclusive discounts, free shipping, and extended warranties, have saved me money and provided peace of mind.

Originally I was a hard "no!" Anytime I was offered a paid membership to anything. I purchased a relatively expensive sound system, and it was on sale for total members so I decided to give it a chance and get the membership as well. I'm glad I did. This membership has paid for itself 3 times this past year. My daughter got her laptop screen replaced after she dripped it. I saved about 300 dollars on price matches since you have 60 days to do it. Add the 2 year protection and extended warranty that comes with purchases and you have an incredible value. I'll always have this membership as long as it's offered. I'm sold. I'll always have this membership.

Appears to be a good deal for services thru the Geek Squad.

I had previously cancelled my membership but after I had problems with my computer and took it in for repair the difference between the repair and the membership, I decided to renew my membership.

Everythinh from purchase to installation and service is great.