Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,989 reviews
  • Rated 5 out of 5 stars

    Have been a member for years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek assistance for an old guy gives me comfort. Additional warranty time is a great add-on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice safety net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I can avail myself with the BB benefits associated with this coverage is comforting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For high volume customers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my membership over and over for many years. It is a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for customer service needs and shipping discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my membership n the plans they have for my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still a good service to have. It helps with other things bought here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you invest in it!!!! Best Buy Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you don't have BB Total tech membership its a must have you will thank me later!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great of value as it used to be.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of this membership has diminished over the past couple of years. Benefits have been taken away that used to be included. Specifically, installation of auto components. Not sure if I’ll renown it this next year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all of us non-tech savvy people. Would have been lost without it over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it the all over expereice thats was what i was looking for in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership. Whenever I need help they are always available to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. I use this at least once a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and exceptional service. Prompt and efficient. Love Chris from the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this membership yearly for over 10 years. Has paid for itself every year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Computer Tech Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total satisfaction for many years with . Have highly recommended membership to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very cost effective membership very satisfied with the benefits it offers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSIGNIAxxoo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quality, much better down load choices. Easy set up and able to move to your favorite spots to enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had My Best Buy Total membership for many years and it continues to be a great plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership equals peace of mind. Technical support on computer devices available 24/7. Take in for service also available. Geeks provide quick easy mentoring on some devices. /

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. The peace of mind from worries is well worth the membership!

    I would recommend this to a friend