Customer Ratings & Reviews

Overall, I am pleased with the membership. I wish the annual cost was a little less, but I find good value at Best Buy and the membership.

I've had this membership for years, even after all the "name changes", this membership is the real deal. I'm always happy to see the listing of how much money I'm saving using membership deals, especially with TVs. I just wish the "in-home" computer service was a "deal" too.

Great savings on keeping your computers and hardware running smoothly

It’s great knowing you can always make an appointment with Geek Squad if the computer goes down

Great program. Provides peace of mind. Great customer service and fast response.

I have used the Geek Squad for over a decade. They are very good at what they do

Love it! We take our company laptops to their tech service and they handle everything with the utmost care. It is like a personal IT service!

It is a real value. It provides no hasstle protection and service. Easy to set up and service is in timely fashion

This membership has save me and my business so much money! We love it and use it all the time! It’s so easy to use and it’s completely hassle free!

I love not having to worry about the products that i buy. Knowing that the Geek Squad is backing all of my products if i should need them. My membership is a Blessing

Little expensive, but definitely worth it. When you need help with your computer, etc. they're just a phone call away. Always helpful.

It's great knowing there are tech experts ready to assist. The Hickory Geek Squad is awesome - always find a solution and offer suggestions.

I have had the membership for about 8 years! Had to use it a couple of times and service was great!!

Great price, great support. Has been an invaluable investment for all of our families electronics!

Being a Total member has been great. The staff is knowledgeable and helpful with any issues I've had with my computer and/or printer.

The menmbership has many benefits. I have used it and it is well worth having the membership.

Best Buy has excellent customer service delivery pick up and good prices

I appreciate all the folks who helped me during the challenges with my pc over the last 2 months. Y'all were very patient.

This membership has saved me so much money over the years. I love that everything has a warranty

I love it! Being a member has saved me a lot of money and aggravation. It has fixed my computer, helped with the software, set up my Apple Watch, paired my air pods with my iphone, and more. Geek Squad always a available.