Customer Ratings & Reviews

This gives us assurances in case there are any issues with our devices.

Its great and easy to use! A returned product was no problem!

The Geek membership is wonderful! They did great with my laptop!

This was the perfect solution for getting my computer updated to Windows 11. It worked out great all around & now I have continuing protection.

Super helpful at Best Buy , good products at good prices

This Membership is Great! Really comes in handy for GeekSquad purposes & overall experience around the store.

Had my PC 'tuned up' so it would run better. It ran faster, but still had some issues that weren't a problem before I brought it into the store. A phone call and an hour call resolved the problem.

This membership os a great value!! Geek squad is impressive!!

A must have when you own many devices and especially the more expensive items like gaming laptops, TV's and Gaming PC's

Nice to have in case something happens to the product

Love Best Buy I get all my electronics from here. They have good customer support and good warranty and if they don’t curry the item in stock anymore, they would give him something similar to with some current he have

This membership is a great value. It offers special perks and access to the Geek Squad. It offer peace of mind that whatever your issue is they will address it and help resolve it.

I have dealt with Best Buy for years, either buying merchandise or using the Geek Squad. Their products are quality and the customer service excellent. I recommend Best Buy wholeheartedly.

not being tech savvy, I rely on the Geek squad. And they haven't let me down.

The price seems scary at first but honestly after giving it a shot the benefits are something really worth it, especially with how expensive everything is now this will save you THOUSANDS.

Real value. I haved used this many times and so happy to have yhis coverage

Hi bestbuy member Total bestbuy membership is a great deal. Whenever I have a problem with my laptop. I call bestbuy Greek squad. Problem resolved. Have a great day

Excellent investment when you want & need info about products, services & also need qualified technical support, to help you maintain your purchases.

One of best service packages i have run across. I always get my money's worth out of it. Very comforting (to have such expertise available to assist when needed). I HIGHLY recommend this service package.

Recently I purchased my Total Tech Membership and a new Sony Bravia HDTV at the Best Buy in Summerlin--Las Vegas, NV. I have already used my membership and look forward to its continued benefits. These purchases were made possible by the help of Best Buy sales person Denzel. Denzel took the time to explain the features of the television I was interested in, and also the Total Tech membership. He showed me other television options also. He was really positive and willing to share his knowledge so that I could make an informed and comfortable decision. As a side note, a week before, my daughter purchased a microwave oven with the assistance of Denzel! Thank you, Best Buy. Denzel's assistance reminded me of why I am a happy, on-going Best Buy customer.