Customer Ratings & Reviews

I would 100% recommended getting this, it really helps you save money

Good membership, helpful when computer has issues.

I have found My Best Buy Total Membership to be well worth the money

This membership has saved us time and money over the years.

I love this membership keep trucking of everything for you

This is a great membership to have. Always protected.

I have been a Best Buy member for several years but after reviewing my membership Saving for the past 2 years I’m questioning whether the membership is worth what I am paying to be a Best Buy Member.

The install team was amazing quick efficient and clean!

Have taken advantage of this program for a few years now.

Always like having protections for my purchases. Would buy again.

This program is awesome, used it to have my tv installed.

Everyone should purchase protection for their devices.

This membership is a must with the technology today

I had been a Total Tech Support member for about 5 years now. I originally bought the membership because I was buying a TV at the time and wanted the free installation and tech support that the membership came with. Soon after that I bought a stove and dishwasher when we re-did our kitchen. I also had Wi-Fi extenders installed a couple of time. Over the last few years I used the service quite a bit. I haven't really used it the last couple of years though, but I kept the membership as a "just in case" thing. Well, last weekend our LG washing machine developed a leak and I decided to buy another. It wasn't until we had picked out a new one and I was arranging installation of the new washer that I found out that the program had been changed and installation was no longer included. Not only that but I was being charged $60 for Best Buy to take away the old washer. So Best Buy got rid of the features that made me buy the plan in the first place. I cancelled the membership yesterday as it is basically useless to me now.

I have to lean on it a couple of times a year. They help me out!

I like service. It is good to go and helpful to me.

Members save money plus many other benefits every day.

This membership is not as good as it used to be. When one needs help, the call goes to a foreign country. They rarely are able to actually fix the problem. It always ends up with me waiting for someone from the local Geek Squad to come to my home. This takes days. In the meantime, I continue to have the problem.

Allows for discounts and easier returns when not working up to par

I always renew this. Great protection on my products.