Customer Ratings & Reviews

Love this membership!! Been a member since 2009! I was able to get very great deals over the years!! Well worth the investment!

The membership is worth the money. Took 2 computers in for clean up and they remove the virus at no charge. Removing the virus without the membership would have cost mote than the membership itself.

CANNOT REMEMBER WHICH PRODUCT I USED. I JUST HAVE BEEN WITH YOU ALL FOREVER~ LOVE IT HERE UNTIL I DONT ANYMORE.

Priceless service taking care of laptop and desktop issues. And the membership covers all the devices in my household.

This is a great value for the money invested. We have used this several times.

This membership is a must! The Geek Squad is always very helpful and gets our devices up and running every time we reach out!

This is the one way I know my problems with the computer will be solved. I usually have them check things online so I don't have to bring it in which is really helpful to me. Have used this for several years and I highly recommend it.

My Total Membership is perfect for me - the team has helped me so much, on several occasions, from identity theft issues to installing a new hard drive. Perfect for the older user like me, I need their help!

The membership has helped a great deal with problems I have had with my computer/laptop

This is a must have for any and all tech gurus. All of your purchase warranties under one easy to manage profile! It lets you know when and what is expiring. This is a tremendous value which has a ton of perks as well. I have been a member for a long time!

This is a wonderful membership. Professional, dedicated help. It's like having one's own IT department. Besides peace of mind, we are always appreciative of the extra perks when buying appliances in store at Best Buy.

I go there for many things recommendations on product service suggestions on how to operate devices and I get continual professional quality, advice, and service

It’s nice knowing that all of your products are backed up with the top notch warranty. And the member benefits are great. We purchased all of our electronics through Best Buy any problem that has risen was taking care of.

The membership gives me peace of mind about the products I purchase at Best Buy knowing the Geek Squad will take of me.

Love the geek squad support we have used it so many times

The Best Buy Total membership is absolutely worth every penny you pay for it. It is very reassuring to know that the Geek Squad is just a call away when I need help and I have called them. I've had this membership since buying a Dell desktop computer in 2014! SOooooooo valuable!

We love the special member prices, the Best Rewards and especially the support and services of the Geek Squad. I have used them remotely and in store on numerous occasions.

I have had My Best Buy Total since its inception many years ago. It is the best insurance value I have ever had. On-line Geek assistance is great, I use at least two or three times per year; have received excellent Geek assistance in person at the store and have been pleased it assures coverage for more than my own unit within my household. I have recommended it to friends and they have had the same satisfaction. Knowing you have the Geeks assistance has made me much more productive and knowledgeable.

I have been a Best Buy total Tec Support client for about a decade. So has my wife. This allows us to regularly get our laptops serviced while at home by Geek Squad agents. They always do a great job. We are quite happy and recommend it to others.

This is a really good value. I've had to replace a lot of appliances over the last 10 years and recommend Best Buy Total membership. It's paid for itself in service and in savings.