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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 32513 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 32,510 reviews
  • Rated 3 out of 5 stars

    Took the membership but will cancel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the membership mainly because the cost of the membership was the same price as having the files from my old laptop to the new computer. I most likely will cancel the membership before the auto renewal kicks in. I am not a fan of auto renewal.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the Auto-Renewals can be difficult. We would be glad to assist you if you would like to reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) , Twitter/X (twitter.com/BestBuySupport) , Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Mr. Creel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic computer. Very fast and easier to use than my previous computer. Service was fantastic especially for an old man who is pretty much computer illiterate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this plan or you may regret it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan and worth the price,you save a lot of money if you have any tech issues. I chose Best Buy becayse of the tech department being as good as they are. Anytime I had an issue they both solved it and educated me also. Most places dont do that. Get thus plan,its very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have been fortunate to get good and timely serv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get good service and professional assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mikes review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good plan to have it is perfect when you need service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy total protection has good for the whole family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love and need the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support has been great. I would be unable to move quicly on my business issues without The Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me so much money and came with so many perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer Compuing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love Love love Love love Love love Love love Love love Love love Love love Love love Love love Love love Love love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer owner...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice too have the geek squad service 24/7. and matching lower pricing after purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership: A Great Way to Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has truly saved us a lot of money. We have needed to get instructions on how to*s many times and instead of paying a price each trip, membership covers all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pin ball wizard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold it and saved some on initual repair of sons computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My yearly membership is amazing. I get discounts. I’ll get rewards. Can’t beat that everyone should have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Supportive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the Geek Squad employees that helped me were very supportive of my needs. When I couldn't arrive on time due to traffic, they placed me in a later appt slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just got started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got started using it, but so far the service and agents are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve loved to use this membership and the process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s helped me a lot in fixing my everyday items that I’ve had sitting around for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win 400 games and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All great on projects no claim hopefully never hav to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an overall great experience buying from Best Buy. I bought a desk top and a laptop with Microsoft 365 on both...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for qarranty on items especially if hacmve kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitly a needed purchase. You just never know when youre going to need the benefits of this. If your appliance doesnt work out, exchange. If you find a better price, price match it.

    I would recommend this to a friend