Customer Ratings & Reviews

We have been members now for many years and we would not think of dropping it. It has many perks and gives us peace of mind.

Good support, easy access, great value, helpful as technology changes beyond my experience.

We have had total Tech membership for multiple years and always get the most out of it.

When you need help they are there. About once or twice a year I need some help

Having best buy protection has saved me money on a number of occasion. I always opt in! I have been enrolled for years now

The best thing I do each y ear is buy a total membership, which enables me to use the Geek Squad. Can't exist without them.

I have been a member for 5 years. The Geek Squad has always been Johnny on the spot for any issue that I have. They are knowledgeable, considerate and very patient. I sing their praises any time someone mentions computer challenges..."You should call the Geek Squad"

The membership has payed for itself several times over.

Have had a membership for years. Extended warranties and discounts are great but liked it better when Webroot was included in the price.

This product is worth the price of admission. I find the total value worth the cost and the customer service makes it easy to use for all my coverage.

We got this subscription when my daughter was a college student and her laptop was acting up. The subscription was just a little bit more than having her computer worked on so we signed up. It has been very helpful having this because whenever we have an issue we just walk in and know it will be handled for free. I got the blue screen of death on my more recent laptop and it said my hard drive was failing. I brought it in expecting the laptop to be dead but they fixed everything and brought it back. It was six years old so I bought another one, which I am very happy with, but it was good to get the old one back alive. My son had a car stereo installed for free and that would have been over $400 if we had to pay it. I got the extended warranty on a dishwasher I purchased at Best Buy and it was extended for free for extra years. The dishwasher failed and they gave me a new one.

Seems to be worth it. Especially if you like new tech. They can help with anything, even online help. I will purchase again.

I love my total membership! It has saved me hundreds of dollars plus it puts a 2 year warranty on all my items I buy!!

So far over the years this has saved me money on my purchases. Also gets me special deals. I get extended warranties!

They are there for me when I need them. In emergencies or just routine maintenance.

I couldn’t live without it. They hear when you need them they call the night before for confirmation and you know you in good hands because they are Best Buy reps. They are huge

This membership has been well worth it. Had to visit geek squad several times with pc problems and with memberships it’s free well worth it

I have been a member for years and love the value of this membership. The included 2 Year Protection Plans and discounts are excellent.

This membership has saved me a lot of time, money and headaches over the years. It provides protection for 24 months on all products (AppleCare if it is an Apple product.) Could not be happier with it. If you are someone who uses technology a lot, I would recommend it.

Membership is a great value. Just having geek squad is fantastic. These people rock