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Customer reviews

Rating 4.7 out of 5 stars with 2994 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-2,994 of 2,994 reviews
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I just have good things to say about this membership, definitely worth it and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will alway purchase this membership. Good value, great service, friendly techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't worry about my problem getting fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is worth the price. the geek squad support is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally love Total plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the Total as it pays for itself in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our go to… Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we have come to you for help, your team are number 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MNO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth obtaining. If anything goes wrong you can depend on the Geek Squad anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality, reasonable prices, excellent technic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides high quality merchandise and excellent technical support by its Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive a lot of benefit from the maintenance services. It helps to have product installation and follow-up maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a computer I bought 2 years ago. I brought it to Geek Squad. They looked at it but had to send it off I got it back in less than 2 weeks and it only cost me 53$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S23 phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S23 phone case more than meets expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Membership.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best by total Tech is a great benefit to have. I purchase almost all of my electronics through best buy for this reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with having Total tech. Very convenient to have .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Total Membership was disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is not very helpful, nor do they seem to want to help you. I was very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Accounts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website hard to navigate keeps going in a circle to use

    I would recommend this to a friend