Customer Ratings & Reviews

We love Best Buy Total Membership. They always take care of us, things are fixed and problems solved!!! They are our IT people.

I would prefer incentives such as coupons and discounts for loyal customers, as I do not use any of the protection service that the program offers or find them useful.

The crew at our local Best Buy Geek Squad are excellent. Preparing new laptops, yearly virus scans, and tuneups are done quickly with great results. Friendly and knowledgeable group of professionals.

Excellent service. Great fit bit watch. Second watch

The membership is honestly a great deal as a household with 2 Custom built PC's and plenty of electronics. Knowing we are covered if anything happens is great.

nice feeling knowing our membership is there for usus feel safe

Everyone were very helpful and courteous . Service was completed in a timely manner

Really good, very pricey, and good recommendations

I have already used and benefited from my membership but getting Geek Squad services that would otherwise have cost me. Like having the two year window of coverage included in the membership.

Easy to go in and drop off your device for a quick clean up. They are fast and efficient when they have your device.

Best Buy’s membership program, known as My Best Buy Memberships, offers a range of benefits depending on the tier you choose. Whether you're a tech enthusiast, a frequent shopper, or someone just looking for solid customer support and savings, there's likely a tier that fits your needs.

In and out, no hassle, courteous, knowledgeable good

I never imagined how much this company could put my grievances aside and appreciate new purchasing power.

bought a new HP desktop love it, everything works good clear screen, size

Great Friendly, knowledgeable and efficient service.

This mwmbership brings piece of mind to me as a senior and not always on top of all the new technologies.

I consider my membership a good value. Geek Squad is there to help with computer tune ups as well as help with any repairs or questions. Their associates are very friendly and knowledgeable.

The Geek squad is very helpful and kind. I am technology challenged and they don't make me feel stupid!

Super helpful. Has saved me money on so many things.

The whole support was great thanks loving the phone