Customer Ratings & Reviews

I joined for the benefits of getting service from the Geek Squad. So far, I am happy with their friendliness and willingness to spend time explaining things to me.

This membership, though somewhat steep, does have it's pluses, Help when needed, good advice on subjects, and piece of mind. Needs to be used often to pay for self.

I was contemplating whether or not I should renew my membership or if I should downgrade, but I the one for 179. It is plus tax so it’ll be more. While it is pricey it’s worth it. I have made 11 purchases and they are all under coverage. No need to pay one bill at a time each month. It’s convenient and cheaper. My products would’ve been much more. I also get support whenever I need. The membership is definitely a plus.

I love that Best Buy offers this. It puts my mind at ease that I can reach out to them with computer issues. I try to have them do a monthly check to make sure everything is running as it should.

This membership really has good deals and the geek squad is a good plus

This membership is a good value and I've used the Geek Squad several times. I would definitely recommend this to my family and friends.

Wonderful and quick service at a reasonable cost!.

Not as good as it used to be. It really only pays for itself if you are able to take tour issue into the store. Does nothing for my massage tvs.

Once someone was able to help me it went well. Staff seemed distracted.

Great members store is nice to me everyone I go beyond there way

I truly believe this is one of the best purchases you can make at Best Buy. It really feels like a great value for your money. They offer insurance on any product for a whole year, or even two years if I remember correctly, which gives you such peace of mind. If you’re a tech enthusiast like me and visit Best Buy regularly, I really think the yearly membership is a worthwhile investment. Trust me, you won't regret it. If I could offer you any advice, it would be to go ahead and make the purchase; I genuinely believe you'll be pleased with your decision.

Love the membership because it includes FREE apple care for apple products purchased. Also, great to have to help when problems arise with the computers.

Love the membership perks and the special treatment :-). The biggest plus is the warranty protection on everything you buy. The second biggest plus is the easy return status. The one negative is that they took back the free installs when buying new TVs and wall mounts. I loved this and had my entire house done when it was built. Sad that they got rid of that but really, I don't need it anymore since my home is complete. Saved me a TON!

It is wonderful to know I can always get help, support, advice, and warranty with no additional & excessive cost!

I’ve never been a member before, but figured I could use it to transfer old files from two old computers to my new MacBook Air. That alone was worth this membership!! Thank you Best Buy!

When I have problems with my computer I can bring it to them to fix it.

Gives me expert assistance when I run into trouble

This membership is the best thing that can happen to you, the offers and extended guarantees are the best!! I recommend them

This membership is a great value with unlimited Geek Squad support for s year!

Great membership, totally the way to go buying electronics!!!