Customer Ratings & Reviews

Look, if you shop at Best Buy. You Best Buy the Membership! You cover your car, home and boats. Why wouldn't you cover all your electronics?! The Geek Squad staff is welcoming and they explain the process from start to finish.

It works well but have some issues with not catching every movement. A delivery yesterday didn't show the person at all, just the truck leaving. That may be user error though.

I have really enjoyed having this membership. I have been able to utilize it a few times when I have had issues with my devices. Best Buy makes the experience super easy and replaces/repairs your device with no problem. I recommend to everyone that I can. I use it to cover my PlayStation 5, iPad, iPhone, ear buds, TV's, etc...

With as many products as I buy yearly I'm happy to have this protection that is provided to me with my Total Tech Membership. I especially enjoy the help I get from Geek Squad and the 2 year protection or Apple Care+ I get on my products while having this memberships.

I bought new appliances almost 2 years ago & having the Best Buy Total membership has been extremely helpful. It’s made getting needed service easier & in some cases there’s been no extra cost!

Title: Best Buy Membership Pays for Itself I signed up for a Best Buy membership and honestly, it’s been worth every dollar. The free shipping, exclusive member pricing, and extended return windows already made it a good deal. But what really stood out to me was the early access to deals — I used it when buying my Dell desktop and saved money right away. If you shop at Best Buy even a few times a year, the membership basically pays for itself. I also like knowing I can get help faster with Geek Squad if I ever need it. Highly recommend the membership if you’re buying electronics or big-ticket items — especially computers or TVs.

Absolutely worth it in my opinion and I have recommended the membership to several friends of mine who are either getting a new apartment or are gamers, this membership has helped me a lot and almost in the first month, I had already gotten a lot of savings, I hope they keep this membership going & keep updating it with more benefits.

Basically, you either pay $70 or more for fixing your computer that was attacked or pay the $180 for the annual Geek Squad coverage subscription. For that reason, it was worth getting and they did clean up the issue, plus backed up the computers data at no extra charge.

I love my Best Total! The Geek Squad is wonderful and completely worth the price. I had some computer issues this year and I would have paid a lot more to have them fixed with out Geek Squad.

After years of resisting and claiming I can do it myself, I relented and purchased a My Best Buy Total to help set up a new laptop. I worked with three members of the Almaden Best Buy Geek Squad. Excellent service, advice, and most importantly, explanations and patience. Unless you're a hardware and software expert, this is a great investment in personal sanity!

the membership with the geek squad plan was helpful. after we got it home ad ware popped up .not sure if it came from transfer from old system. geek squad cleaned it up. the price came down a bit and we got some refund.

Easily the best thing I’ve ever purchased from Best Buy. With 2 teenage boys, we use this service 2-3 times a year. And the service is second to none; no questions asked, just “Here you go…”

Best Buy membership is totally worth it! The exclusive deals, extended return period, and free delivery make shopping super convenient. Customer service is always responsive and helpful. Great value for anyone who shops tech regularly!

I love it! Being a member has saved me a lot of money and aggravation. It has fixed my computer, helped with the software, set up my Apple Watch, paired my air pods with my iphone, and more. Geek Squad always a available.

This is a great value. We bought 2 new laptops to replace our old one. Had the software added to both laptops. Bought a new thumb drive. So we can update a laptop when we get to our second location. No more need to keep bringing laptop from location to location.

Total tech has come in handed so fast for a small business to personal use. It has saved/helped reassure that if anything going wrong its covered. If you dont have it then your missing out!

Is very good store and the quality of their products are top on the line, while you’re in the store the staff are very helpful and generous offering us a really good help or taking care of us while we’re shopping there!

I would recommend this for anyone who needs help troubleshooting any computer problem. I have used this service multiple times for printer issues and computer issues. Thanks to the help I received my computer was cleared of potential scammers getting access to my personal data. This is the best value I could have purchased for computer issues.

Amazing opportunity. I have a device that is covered for an entire year. I am a college student so this will cover any damages. I won't have to pay unnecessary damages if anything occurs.

Only been a member for a short amount of time and the benefits are amazing. I have returned and exchanged a couple big price tag items no hassle whatsoever. One of which went on sale at a competitor for $300 less and they price matched for me instantly. Shoutout to the store on 1000 W North Ave in Chicago! Great team!