Customer Ratings & Reviews

The squad took care of my issues, like they always do. Didn't even have an appointment one time, and still took care of me. Getting money's worth, for sure

It's great to have the security knowing my bike and lap top will be fixed if something happens.

So thankful to have obtained this privilege at Best Buy

It was nice it helped me out with geek squad that's all.

Total is pretty good. I just wish Best Buy itself had more options sometimes. That being said I’ve gotten some good deals via their Total member pricing and the default two year coverage on every item is a nice bonus. Certainly not for everyone though, you really need to buy a lot of tech or games to get your value out of it. If you do that though it’s a nice program and of the two years I’ve had it it’s been pretty good.

This membership is the best subscription i can think of it checks so many boxes for coverage and i wouldn’t shop at best buy without it

Have been a Geek Squad member for many years and it serves me well

never have gotten a tech who spoke clear English. Some are entirely un-understandable and I've asked to be transferred. Some are clearly unprepared for the job.

I love knowing that all my purchases are protected

This laptop is great and works great and so far it works

It was definitely perfect timing. Options was worded to me from the agent at the moment. I ready thank him for the knowledge.

I subscribed for years, but I just dropped it because it no longer includes techs coming to the house to work on my computer issues. I liked that service. If you buy a lot of Apple gear, it may be worth the price now.

It’s a needed service if you have any digital equipment.

I recommend the yearly membership if you purchase a phone or expensive electronic devices because you receive a free extended warranty service on all products purchased with Best Buy.

I went in to grab a ring light and accessories for my GoPro Hero Black 13 as a gift to myself for my birthday and to enhance my content creation. However, I was a bit overwhelmed but the Manager Brad helped out and easily calmed my confusion . He gave great recommendations and I am very happy with my purchases and the membership. Great customer service and attention to detail.

Great people to work with, very helpful and understanding. They listened to everything I said.

This membership is a real value, perfect choice and happy to deal with

The membership is a great value but its nothing like it used to be due to companies abusing the set-up and installation fees all the while screwing the single owner membership holder. I've been a geek member for 5-7 years.

This membership is a great value! The Geek Squad is great! Thank G-d, I have this membership!

This membership has given me peace of mind when buying items at Best Buy. I was able to transfer data from a dying computer and to get data off 2 very old computers. I only paid for the memory stick to do it. It's great.