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Customer reviews

Rating 4.7 out of 5 stars with 2665 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,665 reviews
  • Rated 5 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buy Total membership had been a good item to have. I have used it twice a year to have the Geek squad clean and check my computer for any virus etc. Also when I purchase an item from Best Buy, if I have a problem the membership will let me return it or fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good to have. You can schedule with geek squad for help with your items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and comprehensive coverage of my desktop and laptop computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership saves us money and worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has helped me many times. When we needed a major kitchen appliance it came in very handy. When I had a problem with my computer over the years it came in very very handy. I have never thought of letting it expire because it has always been there to help me with deals that have saved me money and the trouble I would have had if I had to find a way to pick up something that would not fit in my car, and I could not install myself. Yes I like my membership a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great asset. The team there is helpful in many different areas. Good value and great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is s great value providing me with unlimited Geek Squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value with working with the Geek Squad. I have had this for years. They have always been super helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a consultant and depend on all my electronic devices. I have this protection for all my electronics and been happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves with purchase protection and geek squad to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient service membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful. I needed to add more memory to my computer and only paid for the new memory card. The service was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has had great value. There has been no charge for transferring from one computer to our new one. It is a great service and always busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this membership as if I have any questions I can take device into BestBuy and the Geek Squad takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the total tech membership. It’s worth it every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy an electronic device at Best Buy and seek an extended warranty this is the way to go. 2 year warranty is automatic and Geek Squad help is always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped my family many of times. They have have came to me house and fixed my TV they fixed my Laptop. I highly recommend getting this if you can afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is the best piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having total tech membership, changed my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avid fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who relies on using technology but who has no expertise in troubleshooting, I SO appreciate the confidence this gives me to know I can go anytime with questions and they can help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides me the expertise I lack. I always receive professional service in reasonable time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the benefits a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value for the cost. It is great to be able to chat online for computer help with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best membership out there. If you have a problem with a purchase best buy will work hard to come up with a solution.

    I would recommend this to a friend