Customer Ratings & Reviews

The unlimited geek squad access is a real bonus and also like the bonus value that I receive

Nine purchases to review so I am stopping here. Great automobile audio. Great laptops, Lenovo touchscreen 32 meg ram n 1 t storage. 4 tvs. All serviced by Geek Squad. The Best service ever.

Comforting to know best buy techs will be there for unexpected problems

Works well when needed have used a few times. Battery installed and help with new tablet also used to transfer data from old laptop to new laptop purchased here

I’m a retired professional who USED TO BE up on the latest Tech of “my era.” However, “tech” has roared past me, and I now find myself sometimes perplexed by my “tech.” Total Tech Membership allows me not to feel guilty when I need LOTS of help with one of my many pieces of tech equipment.

This plan saved me big time when my computer black-screen crashed. Two days of trying to recover my data, the consultant they called in confirmed that the crash was fatal. And I still paid nothing.

I have had this membership for several years now and have found it to be extremely useful, especially since I make a lot of my electronic purchases at Best Buy. It’s always nice knowing that I can call and we’ll have someone there available to help me and at reduced prices as well.

This membership is a great value. I have yet to use it for electronics repairs but if I have an emergency hopefully the membership will cover the problem.

awesome help for everyday life so easy to call in and use very knowledgeable staff and very kind and patient

Love it. Great offers all the time. If I ever have a problem they are willing to correct immediately.

Excellent protection, great perks, and real peace of mind.

I can't tell you the # of times having this plan has saved us! I mean, it's gotta be a reeeaaaaally good deal to even tempt us to buy electronics from anywhere other than Best Buy. Best value for... peace of mind.

Membership takes care of all my device needs from set set up to resolving problems on phone

The membership has saved me a lot of money. I take advantage of the numerous perks often.

Membership is of great value to me. Knowing that if I have a problem Best Buy Geek Squad is there to help. They don't talk down to me and always make sure I understand.

This mwmbership includes so many perks. I have utilized the best buy geek squad and the protection plan. I have renewed for 12 years.

This membership is a true value. We use it all the time. Love the geek squad, it pays for itself after first use.

Best Buy has always been where I purchase my laptops. The techs are so helpful for setting them up. I hope my experience with this new purchase is the same.

This membership pay for itself! We have used it on various products.

Good especially for my laptop as I get it tuned up once a year unless I am having problems.