Customer Ratings & Reviews

This membership is a real value!!! Love the peace of mind that having Geek Squad available when I need it provides! I've already saved over $500!!!

The customer personnel were beneficial to me. She did a great job in making sure I was satisfied.

Solid service for our new purchases! The service aspect if the membership is unmatched!

This membership is a great value. I have used several times and for the value it has saved me several times. Great value and worth it.

Process was easy and the technicians were a great help.

This is the only location I know of where I can walk or call in to receive advice and/or repairs to my computer, and they have always done well for me.

Has benefited me well in the year since I purchased it.

I am very happy with my purchase and I would buy again

Honestly this membership is worth is when it comes to next year definitely going to renew

Taking away some services is kind of lame. Best buy is also somewhat limited in what it can actually service. When buying something like a headset or mouse, you're really buying a replacement plan, not a repair plan. That can be a little annoying if the product is no longer available for an in-kind replacement, but the value is decent for frequent buyers.

This membership is of great value. Offers peace of mind and convenience. I feel much relaxed knowing my gadgets are protected.

Best workers at Best Buy I wil recommend anyone very passionate about the job

I really don’t even know what this membership includes. Felt like it was an upsell when I brought my laptop in for maintenance with geek squad. I had an appointment, but still had to wait 30 minutes. I dropped my laptop off to be cleaned up. It took four days. I had to follow up, to see when it was done. Was told that it was going to take longer because two of The employees quit and they were understaffed. My computer is still acting weird so I don’t know that it was fixed at all.

Great to have coverage on device when and if needed would recommend

I am recommend it 100 great products! I love it 100%

Had all programs transferred from old computer to the new computer i bought.Also had my backup computer serviced,both are working great

Pretty awesome everything that comes included with this membership I’ve only had it for about a week and it’s already paid for itself

The membership is wonderful. Just great. Already saved some money.

The squad took care of my issues, like they always do. Didn't even have an appointment one time, and still took care of me. Getting money's worth, for sure

The membership is a great value but its nothing like it used to be due to companies abusing the set-up and installation fees all the while screwing the single owner membership holder. I've been a geek member for 5-7 years.