Customer Ratings & Reviews

This membership has given me peace of mind when buying items at Best Buy. I was able to transfer data from a dying computer and to get data off 2 very old computers. I only paid for the memory stick to do it. It's great.

This membership is a great value and the access to the Geek Squad services is priceless.

Totally be worth it to be a Best Buy “total” member, thank you for the great service!!!!

I really don’t even know what this membership includes. Felt like it was an upsell when I brought my laptop in for maintenance with geek squad. I had an appointment, but still had to wait 30 minutes. I dropped my laptop off to be cleaned up. It took four days. I had to follow up, to see when it was done. Was told that it was going to take longer because two of The employees quit and they were understaffed. My computer is still acting weird so I don’t know that it was fixed at all.

This membership is worth the value. It takes care of my products and services needed.

The straps do not have adjustments good enough to fit the head well. It keeps the back strap too high on the head for a good tightening for the eyes. The velcro adjustment has to be used with the left hand . A bit awkward for right handed people. The eye protection is very large so it seems to let light in that one would rather not have. It can only be used sitting streight up with the head tilted up slightly or laying down with the head back in order to have enough air to breathe. I personally did not like the pulsing vibrations. I was able to use the continuous vibration. I have not used it enough to see the skin difference, I am hoping for the best.

This plan covers all our needs. Piece of mind is priceless!

Awesome product Was not disappointed Best Buy is the best

This is the only location I know of where I can walk or call in to receive advice and/or repairs to my computer, and they have always done well for me.

Excellent local coverage. I live close to the Local Best Buy and 2 other locations within 20 to 30 miles. If you make a large purchase, it is a good add on. I am replacing a gaming computer and router. You get better pricing, so it does not take long to recover the cost.

This membership is a great value. I have used several times and for the value it has saved me several times. Great value and worth it.

I recommend the yearly membership if you purchase a phone or expensive electronic devices because you receive a free extended warranty service on all products purchased with Best Buy.

The membership is worth the price. It covers more than one computer plus they offer support over the phone.

never have gotten a tech who spoke clear English. Some are entirely un-understandable and I've asked to be transferred. Some are clearly unprepared for the job.

This is great! I love it!Totally a good wise purchase

my membership is the best my best buy total and i love it very much

The geeks found all the problems the hackers put on my computer - thanks Guys!

Great idea and savings are the best. I cant wait tobuae it on all my purchases

Have not used benefits yet but anticipate receiving value as needed.

The squad took care of my issues, like they always do. Didn't even have an appointment one time, and still took care of me. Getting money's worth, for sure