Customer Ratings & Reviews

Used services twice since purchasing plan. I was please with efficiency of service

The price is high for this service - but - it's also worth it if you are a Best Buy customer who plans to purchase electronics/appliances/gaming/TV/phones etc…. The early notification of upcoming deals & the many deals offered through out the year. Also you’ll get a discount on all purchases. If you plan to buy a new computer; they'll set it up; install programs; transfer files/photos/apps….anything from you old computer(s) to your new one if you have this script. For people who aren’t techy - it’s worth it tenfold. I also love the membership savings & early notification of deals. I already saved over 400$ and my script just renewed in May 24. I can’t wait to see Black Friday membership deals!!

I'm loving my new Sony TV and being and having a Best Buy membership. The Geek squad did a fantastic job installing my TV!

I have had Best Buy Total continually for years and would not want to be without it. Always receive prompt, professional support with all tech issues. Geek Squad agents are always patient & helpful.

My purchase was excellent, the refrigerator is very modern and works perfectly.

Joining this membership was peace of mind for us. The Geek squad helped us within one day for an urgent problem.

So glad we had the Geek Squad debug our computer after we were hacked. We took the membership for peace of mind. The techs were very professional and so very helpful.

I appreciate the service I had from the "Geek Squad" and how they treated a computer novice like myself. They did a data transfer to my new laptop so that I did not lose anything.

Great service. Very fast $ reliable. Would refer anyone to Best Buy. Waited about 16 minutes to speak to a customer service representative. He was very helpful. He too the time to explain to me everything in detail and in a way that I could understand what he was explaining. Repair was ready even before he told me that it woul be

Haven't had the opportunity to use it yet but it seems like a very good investment..

All good I will recommended this any time to friends and family

I have laptops, washer and dryer all with extended waranty. Best Buy is always good on returns if needed so I always shop there first.

I have laptops, washer and dryer all with extended waranty. Best Buy is always good on returns if needed so I always shop there first.

I find best buy to be an exceptional store. Very reliable and easy to deal with. I truly reccoment .

Pretty good value. Got it to repair my laptop trackpad and will be using it for other things as well.

Worth it............ ...............................

This membership is extremely valuable. Glad I was able to use it this September. It was there for me!

Totally worth being a membership. Tons of discounts. Geek Squad is great! Peace of mind of having a protection and a place to go to.

Membership has its perks. Thanks Bestbuy for the service.

Love the protection and peace of mind total gives me.