Customer Ratings & Reviews

The membership is worth every penny when you know you have coverage when something goes wrong and you need help like myself

Total Tech has been very good for my family for quite a few years now and I find it to be a good value.

I have used this plan to replace 4 screen saver with service and help with my I pad

This membership is the best Ever! We use a lot of devices in our organization and it's so helpful to utilize this service, even to discover if we need to update our tech.

Truth is in the actions of a business entity. I find that to be true of my best buy total membership.

Really good deal and super helpful for all electronics

I have had Best Buy Total continually for years and would not want to be without it. Always receive prompt, professional support with all tech issues. Geek Squad agents are always patient & helpful.

Membership appears to be a real value. Already had a good experience with Geek Squad.

This membership is a great value!! I was excited to find out about all the perks and benefits

Now this is the best tech related purchase ever! The amount of support and added value is unmatched! Love it!

So glad we had the Geek Squad debug our computer after we were hacked. We took the membership for peace of mind. The techs were very professional and so very helpful.

Membership is worth the investment for a peace of mind

My membership has been very helpful in tutoring me on how to use my I-phone. There is no imi on my number of appointments.

I appreciate the service I had from the "Geek Squad" and how they treated a computer novice like myself. They did a data transfer to my new laptop so that I did not lose anything.

I love the easy it is to order and the time frame of delivery

I'm loving my new Sony TV and being and having a Best Buy membership. The Geek squad did a fantastic job installing my TV!

A Geek Squad associate recommended the membership, which was very much worth it for my situation. I brought my desktop in for repair, and after explaining the issues I was having, the associate explained to me that the membership could significantly reduce the cost of services that I may need. I was skeptical, for the fact that membership sales are usually pushed regardless of the situation, but the membership covered all the neccessary repairs on my device. Rather than spending roughly $300 in service and repair fees, the cost of the membership covered everything. There is specific criteria for what the membership covers, so i recommend getting a diagnosis first, just in case certain repairs are not covered. Another aspect I really like about the membership, is the fact that all my purchases has automatic 24 month coverage. So if any issues arise with a product I purchased with Best Buy within that time frame, I can replace it by paying a small fee, which is significantly cheaper than replacing the item without a membership. If you frequent Best Buy, I strongly recommend looking into getting one.

Works as it should. Solid HDMI cable on the cheap end.

So far so good, I want to see more of what this has to offer!

The best buy total membership was worth every penny.