Customer Ratings & Reviews

Good especially for my laptop as I get it tuned up once a year unless I am having problems.

Membership gives me piece of mind that I always have someone on my side. From the simple thinks like smart phonexset uo to more complex issues like computer problems..I can walk in and problem solved

I have had their Total membership for years. It has been invaluable to me. They have helped me with many tech issues and also once when I was duped. They help me fix, repair and remove maleware and buy and install better internet security for a great price. I have not had security issues since. Saved me a lot of grief and money over the years. They also provide me peace of mind knowing I have tech support when I need it, discounts and extended warranty on most of my purchases.

Overall, though expensive, it's a pretty good system, The only gripe I have is that I wish it could have included the full price of level 2 data recovery. $360.00 on a fixed social security income is a huge expense for us. I was told when I first started this that it would cover ALL LABOR. Apparently that is not the case. I would still recommend it with the caveat that it only covers certain labor on certain things.

Best way to keep from pulling my hair out was to purchase this Best Buy Total Membership. I purchase this EVERY year and consider it worth every penny. I have used it at 3 or 4 A.M. and the geek saved the morning for me. I have had it for the past 10 or 12 years. It is good insurance for your old purchases and your new ones when you retire your old ones. Love Love Love , I'm not techy, I leave it to them, and they have never let me down. I can use but I can't fix, or trouble shoot...I will never be without it.

The total rewards membership has been valuable with the extended warranty and computer repairs. I would highly recommend.

Great support for your tech products & appliances. Have had for many years & love it.

Membership is great especially if you purchase computers, security systems, appliances, televisions and stereo systems as this protection takes care of them all should a problem arise!!!

Worth every penny. Gives me security knowing my products are guaranteed.

Easy to make appointments and they are very helpful. Very helpful through the whole process.

This membership is a real value. members prices, plus unlimited Geek Squad support are great.

Usually this is a no brainer to purchase. On my new iPhone and my I in oz car charger should have had 2 year warranty. It did not.. that was a surprise. My list of items on warranty did not show up at store 14 months after purchasing it.

I love it! Being a member has saved me a lot of money and aggravation. It has fixed my computer, helped with the software, set up my Apple Watch, paired my air pods with my iphone, and more. Geek Squad always a available.

This membership is a real value. I use it all the time for updating my computers as I have more than one and this coverage covers all your electronics. I wouldn't be without it.

I had had Best Buy total tech for som time. I love it and won’t go with out

Its worth it. Myv kid uses it all the time. Loves it.

This membership always seems to have good deals that pop up and make it worth to buy these expensive electronics

I have been a member for 5 years. The Geek Squad has always been Johnny on the spot for any issue that I have. They are knowledgeable, considerate and very patient. I sing their praises any time someone mentions computer challenges..."You should call the Geek Squad"

In person and virtual … both ways have helped us solve issues

I like that I get great pricing and extra coverage