Customer Ratings & Reviews

Geek squad did a great job setting up my laptops and iPhone.

I happy to renew my membership it has been a life saver for me with my business and personal items.

My laptop needed a good cleaning. I was grateful for the repair. My laptop is good as new.

Wonderful for Peace of Mind. It is a must with your purchase.

Perfect for the everyday Best Buy shopper. It provided warranty and protection on all of my electronics plus its cheaper warranty as well

This most definitely came in handy. Don’t think I could’ve went them without it.

Love our unlimited greek support ❤️ & being a member offers other perks as well.

Have had great success with the Total membership. Knowledgeable agents readily available and can jump onto my computer remotely to fix my issues. Great value plus offers discounts to purchases and covers in-store Geek assists. Automatically renews my Webroot each year so I have no lapse in coverage. Totally satisfied with Total membership.

Rge my best buy membership was well worth the price as the covered all the repairs for my computer

I like Geek Squad at Best Buy. Very convenient. It is very easy to ask questions and get repairs.

Too many visits to buy, start up computer, Geek Squad was GREAT!

I recommend the yearly membership if you purchase a phone or expensive electronic devices because you receive a free extended warranty service on all products purchased with Best Buy.

This membership is a real value!!! Love the peace of mind that having Geek Squad available when I need it provides! I've already saved over $500!!!

The membership is a good deal, it saves me money when I had issue with my laptop.

Do you have a lot of electronics? Like most people I do and I like to purchase the latest of technology. Now every time you purchase a product you find yourself having to buy some sort of protection plan, you don't have to do that anymore with the Best Buy total. You only pay this one time for a year and all of the products that you buy are protected under that one plan with no extra cost for 2 years. As long as you're I remember it's a no-brainer to me. You also gets customer service and geek squad service that include installation and includes software checkups etc

We have had Best Buy Total membership for many years. We had a fire and had to replace all of the appliances but one. Our new stove[we have to cook a lot because of allergies] died in less than a year's time(electronic side of the gas stove), and we got the credit for it and bought a different model. I used the difference they gave us on a card to replace the last one that survived the fire, as it was dying(over ten yr old!). I strongly recommend their Total membership, as we have had electronics and appliances from them for years. They cover most things that go wrong, and charge less than most if it needs serious repairs. The added bonus is a 10% discount off anything you purchase there as a member. That helped us a lot when we had to replace so much all at once!!! It also gives coupons off toward different items at different times of the year.

I like the security I feel having this extended protection for my purchases. The Geek Squad has been great !

This membership gives me a piece of mind .Now I don't have to worry about something going wrong and it will.

this is the best by far is to get the membership and you will recieve alerts on new products and savings for your next purchase

This is the only location I know of where I can walk or call in to receive advice and/or repairs to my computer, and they have always done well for me.