Customer Ratings & Reviews

The Geek Sqaud will fix your appliances on time every time.

This is a tremendous value as I buy my electronics and appliances at BestBuy without question. Staff is awesome and I have never been happier!

The customer personnel were beneficial to me. She did a great job in making sure I was satisfied.

Been member for 2 years now going onto third, easily the best purchase I couldve made, im pretty sure the plan has paid itself off with all the savings and its definelty save a couple of my devices 10/10 would reccomend

This is a great resource. It is expensive, but if the owner will actually take advantage of it and use it, it is cheaper than waiting for healing work. This is good for prevention.

The best I ever had, not worrying about the uncertainty.

The geeks found all the problems the hackers put on my computer - thanks Guys!

My membership has already saved me $ and headaches—we purchased a laptop which immediately went on sale for about $200.00 less. The membership allowed us to repurchase the laptop at the sale price. We turned that $200 refund into an iPad purchase…yay us!

This membership is a real value. Protect everything you bought that’s worth the price.

Great idea and savings are the best. I cant wait tobuae it on all my purchases

It was definitely perfect timing. Options was worded to me from the agent at the moment. I ready thank him for the knowledge.

This membership saved me a lot of money this last year.

This plan covers all our needs. Piece of mind is priceless!

Awesome product Was not disappointed Best Buy is the best

my membership is the best my best buy total and i love it very much

This membership was well worth it! After having bought my LG dishwasher and having it installed, after 14 days it started having a sudsing error code and shutting off after 1 hour of running a normal 3 hour cycle: not fault of Best Buy installation but LG product mishap. The Geek squad came right out and within two days I had a new dishwasher installed for free and has worked perfectly ever since. And now I have peace of mind for two years if anything else happens. And hopefully will be able to renew the membership when it is going to expire.

I am a millennial. I am also into tech. I fix most of my stuff, and I build and diagnose my own computers and other devices. BUT there are alot of items that I cannot get first party parts for or that cannot be fixed. That’s where this plan comes in handy for me. It includes pretty much every Protection plan, such as my TV, two MacBooks, my iPhones and iPads. It covers my headphones, consoles, gaming controllers you name it. While I won’t use the in store repair unless absolutely necessary such as my iPhone display cracking or whatnot. I do appreciate being able to swap out things that do die prematurely. I have peace of mind for atleast two years on most items if not longer(if I keep renewing the membership yearly). Having two iPhones, two iPads and two MacBooks(one for me one for my wife) i would normally purchase AppleCare +. Which would have cost me a few hundred dollars, but with this plan I get that coverage for two years AND it costs less to cover all of them for that time period. If you shop a lot at Best Buy, struggle with tech, or own a lot of Apple products this plan is well worth it.

Price seams a little expensive. But you start using it its actually worth it

Solid service for our new purchases! The service aspect if the membership is unmatched!

I have had the Best Buy total Membership for several years. Great service at at a great price. The best coverage for your computer coverage and any items you buy.