Customer Ratings & Reviews

The Membership is good, but the agent was rude when I picked up my computer. I did not remember the color of my computer, and it took them a long time to find it. And when I want to make sure it work. he said my 20 minutes were up. This was the 2nd time that I brought in the computer, and the 1st time they told me it was good, but it was not. I am in a customer service business and would never treat a customer loke that/

The mouse is an excellent tool for enhancing productivity. Using it for work allows for greater ease and precision when navigating through various tasks. It significantly reduces the strain on my hand, making it much easier to move around on the screen without experiencing fatigue. This comfort and efficiency contribute to a more enjoyable and effective work experience overall.

I purchased My Best Buy Total Membership for peace of mind. While I do have anti virus protection, I find myself always having questions. This is where my membership helps me.

Membership is good to have the only problem, is that everything is prorated so you don't get the proper trade back if something happens in the insurance life.

I had a great experience shopping at the Best Buy in Port Richey. The staff was friendly, helpful, and patient in answering all my questions. The store was well-organized, and it was easy to find what I needed. Checkout was quick and smooth, and my purchase has been working perfectly so far. I’d definitely come back here for future purchases and recommend this location to others.

You will definitely be a repeat customer when you are a Best Buy Total member. The value is great btween extended warranties, tech help, pricing and previews. Well worth it.

I love the Apple Care that the membership comes with and the discounts are super helpful! I definitely recommend it, especially if you’re upgrading tech relatively frequently!

I thought this membership was a great value. It covers the damages to my Macbook and offers assistance if there are any technical issues and it was half the price of Apple+. I havent had to use it so far and I hope I never do but I'm happy with it.

Great service I had computer issues from a different company and got help from other sources with no help geek squad helped with a problem I had for months worth every penny.

This saves me money on purchases I make at Best Buy. I recently took my desktop computer in for a minor problem. It was fixed in a couple of days and the problem resolved.

I have been pleasantly surprised by the customer service that is available and how helpful the staff have been over chat. But what most surprised me was that the deals that are offered being a member are outstanding. I found something I was looking for that was significantly more affordable as a result of being a member. Simply put, I am grateful.

I signed up for Best Buy’s Total Plan, and it’s been completely worth it. The biggest benefit for me has been the extended warranty and protection. it gives me peace of mind knowing my devices are covered beyond the manufacturer’s warranty. On top of that, the free Geek Squad support is super helpful. Anytime I’ve had a question or needed help setting something up, I’ve been able to get quick and reliable assistance.

The membership has saved me so much money. If something goes wrong with your product, they are very helpful. I buy all my electronics from Best Buy and I am very happy with the service and membership.

I purchase this because im building my first PC. If something goes sideways i have Geek squad for help sand with the extended return window i though this would nice to have.

Loved my membership it is very essential when I comes to using in store or online I would recommend everyone to use or even consider the membership and all of the great benefits that come with it.

Love it best one i ever bought son has a gaming computer so glad i had it because i would've been out thousands in geek squad for putting parts in for me they did great job

So far, a great investment. They transferred all my data from old laptop to new one perfectly. Then about a week later, I had trouble with a software installation and they fixed it free of charge as part of the agreement in about 10 minutes. Great service tech, very friendly and competent.

I can’t say enough good things about the Best Buy Total Rewards plan! One of the best benefits is not needing to buy separate insurance for future purchases—it’s already taken care of. My Samsung Watch Ultra was fully covered under the plan, and the experience was smooth and hassle-free. Knowing that my purchase was protected without the extra cost of insurance gave me real peace of mind. I’m also planning to buy a new TV soon, and I’m already looking forward to enjoying that same level of coverage and convenience. The Total Rewards plan has absolutely made me a more confident and loyal Best Buy customer. Highly recommend it to anyone looking for value, protection, and reliability all in one place!

The membership is pretty good. If you have a bit of income and can make it work for you on large purchases such as appliance and electronics it has value.

I renewed my membership because I had a really bad issue where a gaming pc had to be sent out for repair (motherboard) after 6 months of ownership. The PC came back looking like it was chewed up and dropped. Best Buy gave me a full cried for the original price. I was shocked and thankful.