Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2666 reviews
(2,666 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service ever. I never had a problem with Geek Squad. No problems returning items.
I would recommend this to a friendRated 5 out of 5 stars
Membership is worth it to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has saved me many times with my computer problems. Fast and efficient
I would recommend this to a friendRated 5 out of 5 stars
Worth it all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it especially if you order a lot of tech or. Red extended return windows. Geek Squad protection on everything is a huge perk too.
I would recommend this to a friendRated 5 out of 5 stars
Good value for money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have continued to keep this membership for a number of years now and have always found it to be beneficial. I'm not sure that we've had a year go by where something of consequence was handled by these folks for free under the program.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Geek squad has provided me with amazing service with my membership and also purchases.
I would recommend this to a friendRated 5 out of 5 stars
We renewed when it came up didn’t think twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had several instances where our membership has saved the day. Geek squad has excellent staff and great turn around.
I would recommend this to a friendRated 5 out of 5 stars
Satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hp computer, mouse pad, even the aaa batteries like the rest or your products always top notch
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek squad and being a Best Buy Total subscriber as it eliminates the the worry if we have any type of questions in regards to our electronics.
I would recommend this to a friendRated 5 out of 5 stars
Membership is worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is so totally with the cost. Due to the Best Buy membership Protection, I always buy major appliances from Best Buy.
I would recommend this to a friendRated 4 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am a little disappointed in what all is covered for the cost that I pay for my electronics
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the service all the time I couldn’t imagine what it would be like if I didn’t have it so
I would recommend this to a friendRated 5 out of 5 stars
Simply warranty is golden
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like buying the extra warranty and coverage for my family simply because I'm not usually not home or able to help out so anything to help my wife an family and warranty just makes sense
I would recommend this to a friendRated 5 out of 5 stars
Good to Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been members for several years. It seems worth it, but admit we haven't used it much. But with plenty of appliances and electronics, it's probably good to have.
I would recommend this to a friendRated 5 out of 5 stars
We love our Best Buy total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Best Buy total tech membership. We have been using it for years and it is excellent in time and money saving!
I would recommend this to a friendRated 5 out of 5 stars
Wonderful computer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it's so thin, with a great size screen, touch screen and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
We Renew every year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy having this membership and the security it provides. We renew every year....just in case.
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has been fantastic. Gives us peace of mind with all the electronics in the house.
I would recommend this to a friendRated 5 out of 5 stars
Total really means Total.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tend to forget I have this insurance on all of my purchases at BestBuy from a mouse to my new washing machine. The purchases are automatically put under my warrantee. Even when i try to add a warrantee it doesn't go through and I get a reminder that it is already covered.
I would recommend this to a friendRated 5 out of 5 stars
Longtime member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experiences for years with the membership benefits more than paying for the cost. Love the access, friendly service and confidence in personnel.
I would recommend this to a friendRated 4 out of 5 stars
Have not been using a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I haven't been using a lot, thw times I have it has been a money saver. You never know when are you going to need something to be fix, so, is better to be saved than to be sorry later, for not investing on it.
I would recommend this to a friend
