Customer Ratings & Reviews

Although Best Buy has done me wrong on several occassions with shipping and customer service, I love the total tech membership because it covers my apple care at no cost. So not only do I wait for the device to go on sale, but then I also don’t have the extra cost of apple care. You might think that it doesn’t add up but in this house where every device is an Apple tech product, I’m making out so well. And of course all the other perks of the package came in handy when we installed our speakers and theatre system.

I spent over 40 years supporting technologies (computers, OS's, networks). Now that I'm retired it is a relief to simply contact the Geek Squad, who are knowledgeable, efficient and patient, who will get me back up and running quickly. This means they manage my devices and I never have to stress out. The membership is a great value for me and my family!

Excellent for those out there who are not tech savvy and owns alot of smart techs

KLnowing that if anything happens to my cvomputer Best Buy has my back.

With the advanced technology that has dominated our lives, it's important to have a good tech support system in place. I built my Rizen 5 with an AMD A5 processor. It constantly needs attention with drivers and such that the guys and girls at Best Buy are able to fine-tune my system. I couldn't be happier with their work. Good job, everyone!!!!

The unlimited Geek squad for the next year is great. Hope I don't need to use it, but nice to have.

Love all the perks. Have the ability to save a lot of money.

This is a great service. Saves money on purchase and they stand behind the products . Very helpful. Covers all products under warrant as long as you keep currently

This membership is a real good deal. Had 5 computers in to be reset. The Geek squad talked on the phone then determined a visit from a tech. Very kind and helpful.

The store manager, Jesse, and Damian kindly and professionally assisted me in purchasing this membership. I truly appreciate their help.

This is a very good producto from best buy the lady who help me whit my phobe purchase provide me all the information about it and help to get it

I love knowing the geek squad is there to help with my technology needs. Also, the discounts on purchases.

It is 100% worth the price for exclusive deals, added protection for purchases,and maintenance on any electronic related devices. Best purchase to make at best buy!!

Definitely appreciate the idea of unlimited geek squad tech support. I was pleasantly surprised by how quickly my laptop was repaired!

Total Tech membership is a great value! The geek squad support is excellent! The protection packages are a real plus!

They help with all my needs of I have any questions.

I am highly recommending that you invest in the My Best Buy total membership because it totally protects you. I have to admit at first I was doubtful but now I noticed that it is the best money I ever spent to protect the purchase that I made. I am so grateful to best buy for this amazing product protection. And another wonderful thing is that once you do become a my best. Buy total member. There are so many amazing offers that are only available to you as a member. And they saved me a ton of money and so many other products that I needed to purchase and with this membership, I was able to get such an incredible deal.

Being 71 years young swicthing to windows 11 is a pain. I am glad i got it to help me switch

I love this membership. It's a very good membership, especially if you don't know how to put a computer together. my mom and I took our old computer. Apart and it was hard to put it back together. We couldn't do that, but the membership the Best Buy total membership came in handy to fix that and all we had to do was bring the computers to them do it and they did it in 24 hours.

Worth having. Peace of mind knowing I have the ability to connect to valued services at any time.