Customer Ratings & Reviews

Our Membership has saved us hundreds of dollars and time. Best investment we’ve made. It’s peace of mind knowing it’s easy to schedule appointment’s and the technicians are always very pleasant and helpful.

The membership has saved me a lot of money. I take advantage of the numerous perks often.

Good especially for my laptop as I get it tuned up once a year unless I am having problems.

i have used this before and not real happy BUT this time with the old, new and carrying case....ALL Best Buy folks were BEYOND marvelous...Aaron, Andrew, Anthony...they are the AAA of Best Buy in my book. They ALL are TRUE Assets to this Best Buy

Easy to make appointments and they are very helpful. Very helpful through the whole process.

Great support for your tech products & appliances. Have had for many years & love it.

This membership is a real value. members prices, plus unlimited Geek Squad support are great.

This membership always seems to have good deals that pop up and make it worth to buy these expensive electronics

Usually this is a no brainer to purchase. On my new iPhone and my I in oz car charger should have had 2 year warranty. It did not.. that was a surprise. My list of items on warranty did not show up at store 14 months after purchasing it.

Excellent protection, great perks, and real peace of mind.

This membership pay for itself! We have used it on various products.

Worth every penny. Gives me security knowing my products are guaranteed.

I love not having to worry about the products that i buy. Knowing that the Geek Squad is backing all of my products if i should need them. My membership is a Blessing

We have had Best Buy Total membership for many years. We had a fire and had to replace all of the appliances but one. Our new stove[we have to cook a lot because of allergies] died in less than a year's time(electronic side of the gas stove), and we got the credit for it and bought a different model. I used the difference they gave us on a card to replace the last one that survived the fire, as it was dying(over ten yr old!). I strongly recommend their Total membership, as we have had electronics and appliances from them for years. They cover most things that go wrong, and charge less than most if it needs serious repairs. The added bonus is a 10% discount off anything you purchase there as a member. That helped us a lot when we had to replace so much all at once!!! It also gives coupons off toward different items at different times of the year.

I have had this membership for about 7 yrs. Gives you up 24 month warranty on most anything you buy, Apple+ is given for 3 months. Before warranty is over, they will send you a reminder and a cost for at least a year! I have both 4 TV's, brackets, sound bar. Set up is Free. Computer issues, you can set an appointment or go online and talk to a Geek Squad member. They can with permission take over the computer and be able to fix issues and if they can't they will take to the store. Great buy for the money.

This is a GREAT Value!! It has saved us lots of money over the years. Removed anxiety sometimes due to coverage of items.

We depend on the Geek Squad to maintain our electronic tools. We have never been disappointed in their helpfulness and skills.

I can get help any time I need it. I can call, and if necessary the technicisn csn share my screen so thry csn see what I am adking about, and fix it.

It is good because it covers a lot of things and it does save you money when buying a big purchase and having to get protection on it

Membership is a great value, especially if your knowledge of computers is limited. I can call anytime and get help solving a computer issue.