Customer Ratings & Reviews

I had had Best Buy total tech for som time. I love it and won’t go with out

Loyal total tech member. Money well spent. Saved me money and protected my products for years.

The price is high for this service - but - it's also worth it if you are a Best Buy customer who plans to purchase electronics/appliances/gaming/TV/phones etc…. The early notification of upcoming deals & the many deals offered through out the year. Also you’ll get a discount on all purchases. If you plan to buy a new computer; they'll set it up; install programs; transfer files/photos/apps….anything from you old computer(s) to your new one if you have this script. For people who aren’t techy - it’s worth it tenfold. I also love the membership savings & early notification of deals. I already saved over 400$ and my script just renewed in May 24. I can’t wait to see Black Friday membership deals!!

This membership is a great opportunity and value, especially having the geek squad. I have used them several times and they were wonderful.

I've had this membership for years, even after all the "name changes", this membership is the real deal. I'm always happy to see the listing of how much money I'm saving using membership deals, especially with TVs. I just wish the "in-home" computer service was a "deal" too.

everytime I have a problem call queek squad or take computer into store and they resolve my issues

Love it! We take our company laptops to their tech service and they handle everything with the utmost care. It is like a personal IT service!

This membership has save me and my business so much money! We love it and use it all the time! It’s so easy to use and it’s completely hassle free!

Long time member! Have used the benefits many times! Well worth the added cost!

Easy to use service for product warranty. Records maintained with account so no need to manage receipts.

Its worth it. Myv kid uses it all the time. Loves it.

In person and virtual … both ways have helped us solve issues

This membership is a real value. The Geek Squad team members and clerks are professional and polite. They are always very helpful when I come in to the store or call them.

Geek quad is always there to help you! Staff are very honest and dependable

For me, the Total membership is totally worth it. Extended waranters have saved me more than once. Computer support, even for the tablet my daughter took with her to college at the Best Buy there. Nothing else needs to be said-but these are our two of the advantages...

It's great knowing there are tech experts ready to assist. The Hickory Geek Squad is awesome - always find a solution and offer suggestions.

I like that I get great pricing and extra coverage

This is best service ever have the geek quad fix my laptop with in two day

Geek squad protection on my pc cell phones excellent to have in case of any problems that occur

Love the peace of mind of having the support behind all our purchases & the Geek Squad availability!!!