Customer Ratings & Reviews

I appreciate the peace of mind & value it provides

Having this membership is fantastic it covers everything even tech support.. and talk about peace of mind.. we love it

As someone who relies on using technology but who has no expertise in troubleshooting, I SO appreciate the confidence this gives me to know I can go anytime with questions and they can help!

I have been super-pleased with my best buy membership on items purchased, installations, access to geek squad by phone or in-person, etc. Today was my first disappointment when my induction cooktop was delivered and installation refused because they didn't want liability for removing existing gas cooktop. we had had electrical capacity installed which was only requirement that had been communicated from prior geek squad on-site visit. The gentlemen delivering refused to take out the current gas unit.

I think the membership as well worth the cost because the geek expires available whenever you need them and online support is excellent

We have had total Tech membership for multiple years and always get the most out of it.

This membership will pay for itself and more in just Christmas purchases. The value is tremendous! Geek Squad services offer out of this world savings and the protection plans savings are out of bounds!!

This membership is well worth the money. Unlimited access to the geek squad to get issues solved! I love my membership!

Get items at a good price and get help when needed.

Is a great value guaranteed best prices I have been a member gig many years Is my to go place for all kind of electronics etc

I have had this product for over 12 years and rarely use it. I canceled about a month ago and today I had an issue with some software. Agent Stephanie was beyond stellar in her skills and demeanor, which is why I am resubscribing immediately. Thank you Agent Stephanie and Best Buy!

This membership has done well for me. I've had it for several years and always get good service. The membership discounts are nice, too.

I have a peace of mind with this membership because they resolved most of issues with my products. Thank you.

If your into web /gaming /computers this is for you

Overall, I am pleased with the membership. I wish the annual cost was a little less, but I find good value at Best Buy and the membership.

The Geek Squad has helped my family many of times. They have have came to me house and fixed my TV they fixed my Laptop. I highly recommend getting this if you can afford it.

This membership is fantastic and I found was well worth the investment. And I have had it for at least 10 years. Saved money having a protection plan on all of the products we purchased and exclusives. Also had some devices we needed work done and the price was reduced.

I have used my membership several times and the trade off of cost of the membership vs. what it would cost to pay for service is positive and in my favor

This membership is the best thing about Best Buy! It is the reason I buy all my other products from them. I know that if anything went wrong with them or any other product in my home, Best Buy's Geek Squad would help me fix it or tell me what I need to do to get it to be fixed.

When you need help they are there. About once or twice a year I need some help