Customer Ratings & Reviews

When you need help they are there. About once or twice a year I need some help

I love my Best Buy Total Membership. I use the membership frequently and it have excellent benefits.

If you buy an electronic device at Best Buy and seek an extended warranty this is the way to go. 2 year warranty is automatic and Geek Squad help is always available.

Best Buy total membership is absolutely fantastic. The fee is very reasonable for the tech support and services that Best Buy and Geek squad provide. Mansfield Ma team is superb.

They are there for me when I need them. In emergencies or just routine maintenance.

The membership has many great features and saved me more money than the membership costs. A very good deal.

I have never had a bad experience with Best Buy or The Geek Squad. Everyone was professional and knowledgeable. But most of all courtesy.

This is worth the money for a yearly membership. I use it at least 2x a year for my computer and it gives me other benefits like price breaks and longer return times. I also get rewards which I can use for merchandise.

Membership is a great value. Just having geek squad is fantastic. These people rock

Membership gives you pease of mind. Apple products covered with apple care for two years.

I started off the new year needing service to a one-month-old Sony Bravia. I reached Geek Squad coverage not realizing that the contract had changed to a charged appointment for 129-00. As always, the Agent was polite and willing to answer all the questions I had regarding the appointment. I didn't realize that the service had changed. I'm pleased to say that the service for the appointment was waived. I rely on this service because my physical limitations prevent me from taking a 43-inch tv to the store, not to mention the added cost. I know and understand that Best Buy must be current with their expenses. I'm pleased that the technician that arrived was able to answer all my questions and help me get the tv back in working order

So far this has had great value. There has been no charge for transferring from one computer to our new one. It is a great service and always busy.

I love the membership I have because if I have problems with my PC at home, I can get 24 hour assistance seven days a week.

This membership gives me piece of mind in keeping my Laptop functioning properly because the Geek Squad has my back.

This is a great deal. I blew up my KEF R-11 Metas and they replaced them on the spot. Makes repairs or replacement very easy

This membership is a great value and we love the geek squad. They answer all our questions and support our business needs.

I like buying the extra warranty and coverage for my family simply because I'm not usually not home or able to help out so anything to help my wife an family and warranty just makes sense

Love having the geek squad support. Really great to have multiple PC's covered. Price is reasonable for services rendered. Plus the staff are friendly and knowledgeable.

The noise cancellation headphones I ordered are first class. Bose is the best quality of any I have ever owned. The most comfortable on my ears too.

The membership is well worth the money. When I need help, I call and get the service that I request and need.