Customer Ratings & Reviews

I consider my membership a good value. Geek Squad is there to help with computer tune ups as well as help with any repairs or questions. Their associates are very friendly and knowledgeable.

Valuable membership! I enjoy getting protection plans after purchases. I also enjoy knowing that I have Geek squad support and member prices.

My Best Buy Total memberships is a jewel. It allows you protection for your purchase devices. There are other reward through the membership that can be accessed. The price is right for what you are paying for.

The membership is a great value but its nothing like it used to be due to companies abusing the set-up and installation fees all the while screwing the single owner membership holder. I've been a geek member for 5-7 years.

I have used this plan for several years and have always been very satisfied. I would recomend it highly

If you don’t have this plan and you are a tech nut… or you purchase large appliances, and or you are upgrading your entertainment room… this pays for itself. This past year this subscription payed for itself over 3 times. They will set up your tv and sound system, your appliances, or other tech gadgets. Bought a TV and they mounted the tv at no cost, helped set it up as well, and answered any questions and thought me how to use the tv. Not only that but if your appliances break down they will send someone out to fix it! I plan on purchasing a couple more devices in 2024 and it once again will pay for itself.

This is the best membership, well worth every cent. Have had it for many years. So pleased how Best Buy and Geek Squad take such good care of you.

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

I have had this membership for a few years now. Geek Squad has come to my rescue several times especially this past month. Bought new TV, Computer, Printer, Wireless Keyboard, and TV antenna. Had some issues with the setup of the printer and they really bailed me out. I highly recommend them

This membership is a great value. It gives me peace of mind on all my devices. No need to worry about timely service. Easy online scheduling get me back and running quickly. Worth the price every year.

Yes I rely on them to troubleshoot my phone, tablet, and computer.

So handy when electronics are having issues. The support team is always top notch and patient.

This membership has been great. The Geek Squad has been a great service. They have solved many problems that I have had.

This is very helpful coverage for someone who is not tech savy.

Geek squad provides outstanding customer service, the reps are knowledgeable and caring and come on time, they are able to diagnose problems. It is a great asset to have this service, wish they had a Senior rate. Highly recommend.

This is great to have! They fix computers no matter what is wrong and explain everything so you understand.

I have had this membership for several years and it is well worth it. As a retired person I know longer have that coworker to ask when I have a problem with my home computer. Having Geek Squad copy my old computer to my new computer and answer questions is wonderful.

Worth every penny. From computer to phone to kids gaming system issue, this membership has paid for itself!!

Use my membership often to keep the computer clean. Always helpful and are efficient and effective.

Membership is a great value and has came in handy several times for me.