Customer Ratings & Reviews

I own a small business and use the Geek Squad as my IT department. The best service is in store vs. online or by phone.

My Best Buy Total membership offers me the best of both worlds, I get great pricing and added warranty all from the a great place like Best Buy.

Membership is of great value with the included protection on all Best Buy purchases and deals provided during the year

This membership is of real value. Member pricing and unlimited Geek Squad support are great. I love the peace of mind knowing that I have protection on our purchases.

This membrship has been so useful the past week. I am sure it wil be helpful for the entire year. The Geek Squad was great in solving our issues. Thanks

I just recently purchased this support membership, becasue I hade a remote service for many years and they must have been sold to a company that is not ablut helping but, more about scamming and getting you to pay for fixing issues you don't even have. If you have ever used a comany by US TECH SUPPORT BECAREFUL!

I’ve had to have my computer worked on at least a few times a year because of a particular hacker who won’t leave me alone. If you’ve had to have your computer worked on a few times a year, it is worth the money to become a. Best Buy rewards member.

This membership it’s worth great for us resolve or issues we haven with different electronics. And they Ofer a good care, Customers Services.

I've had this insurance for several years, it has been beneficial to have when needed. I've used it to make significant repairs a laptop , including keyboard, display, motherboard and memory, which extended the life for another two years, so far.

If you like protecting your purchases and having special pricing.....and financing at 0% or getting a credit for future use. This plan is just for you. I have had for years and it pays for itself over and over!

The representative was very clear on explaining what the membership entails. Great service and very thorough on the issue with my computer.

I have no problem referring family and friends to best buy store excellent customer service and items really good quality and protection plans for my items for sure i feel conference buying and items i need from this store thank you!

The membership honestly pays for itself. It has come in handy a lot and the discount on items with the membership is worth it as well. I have saved more than the cost of the membership.

If you are like me, I know more about "party lines" and eventually "rotary dial phones" than I do about 11 windows or Windows 11. This HP laptop is easy to navigate for me and am quite pleased that is very intuitive!

So glad I signed up. Transferring my old laptop to the new one when I made the purchase went smoothly. In fact, my old laptop which was super glitchy, was "magically" made better on its return with the new one. Great service.

This membership is a great value. When purchasing multiple high value electronics and such, it pays for itself. Member only deals are great.

The membership helped me so much. I had to take my oc in for repairs so many times because of how bad it was being. After the flurth time it finally worked. It would've cost me around 1000 for repairs. The membership is a lifesaver.

The Best Buy Total membership has honestly been one of the best decisions I’ve made for my tech purchases! The value you get with this membership is incredible, and it has saved me so much time and money. First, the access to free shipping and exclusive discounts has been a huge plus. I’ve already taken advantage of multiple deals, and the savings have more than paid for the membership itself. What I really love is the Geek Squad support that comes with it. Whenever I have questions or need help setting up new devices, I can reach out to Geek Squad experts, and they’re always knowledgeable and patient. They’ve been a huge help, especially when I bought a new home theater system and needed guidance on the best setup. The added protection plan gives me peace of mind too. I know that if anything goes wrong with my purchases, I’m covered, and that’s reassuring. Plus, early access to sales and events means I never miss out on great deals. Overall, the Best Buy Total membership has been totally worth it. It’s perfect for anyone who buys tech often and values great customer support and exclusive benefits. I highly recommend it to anyone looking to maximize their savings and get the best tech experience!

Great deal to have , especially with Holidays coming up there is always great deals with you guys and now with the total care I will have coverage on my electronics Thank you very much

Nest Buy is the place to go for appliances, audio, video and computers, etc. They have the best selection and knowledgeable staff. Highly recommend!