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Customer reviews

Rating 4.7 out of 5 stars with 2678 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,680 reviews
  • Rated 5 out of 5 stars

    Love our membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth every penny! I know I can contact the qeek squad for anything and they are always there to help. I can trust them with any problem/question that I have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ENGLISH please !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never have gotten a tech who spoke clear English. Some are entirely un-understandable and I've asked to be transferred. Some are clearly unprepared for the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved my a considerable amount of money this year. The membership allows me to use the Geek Squad as needed and was very useful in setting up my new computer system & helping with repairs on another computer. I also have saved money on my new refrigerator. I would recommend this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been great. Geek squad help has been utilized and no disappointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great having the Geek Squad support and knowing I can count on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel squad service and adds two year warranty to any item you purchase. Plus other great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the total membership with the knowledge that if anything needs repair that it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good for its value. I've been a member for a couple of years and its worth the price. I really like when you buy any electronics it includes the protection plan for free for up to at least 24 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your write up was excellent. This is the most valuable item I acquired for my computer, TV, and laptop. The Geek Squad persons have been truly professional and know what they are doing. If the first agent cannot solve the problem, he/she finds one that can. I have never been let down by the Geek Squad with my problems. If an agent cannot fix the problem over the phone, he/she will set up an in-home visit to solve the probleml.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have the Geek Squad support when I need it. I think the yearly Membership price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB = Great business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had No problem trading a cheap laptop, that I inially thought would meet my needs, for an Apple product. The after sale service (Geek Squad) was superb in helping with some of the initial technical tweaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I depend on the Geek Squad. I do not need them often but they are always there when I do. It gives me a peace of mind

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a bit pricey considering you have to pay a troubleshooting fee if you have any warranty item issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this is a really good value, To have unlimited Geek support puts my mind at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech #1 Cheerleader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal of support for every type of technology you own, are considering to purchase, or would like to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership is so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know I always have a way to get help when needed, which is why I have had Total membership for the last several years. I usually only have to pay for new parts or equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a value if you buy 3-4 electronics a yr you get the warranty free which is kinda costly in its own. Saves you some money and you get a few perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have any of my computers without this service. Supports my iPad, Apple Phone, and our iPhones, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REAL VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a REAL Value. I have used it quite a few times and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! I use it all the time!

    I would recommend this to a friend