Customer Ratings & Reviews

This membership it’s worth great for us resolve or issues we haven with different electronics. And they Ofer a good care, Customers Services.

I have no problem referring family and friends to best buy store excellent customer service and items really good quality and protection plans for my items for sure i feel conference buying and items i need from this store thank you!

The Best Buy Total membership has honestly been one of the best decisions I’ve made for my tech purchases! The value you get with this membership is incredible, and it has saved me so much time and money. First, the access to free shipping and exclusive discounts has been a huge plus. I’ve already taken advantage of multiple deals, and the savings have more than paid for the membership itself. What I really love is the Geek Squad support that comes with it. Whenever I have questions or need help setting up new devices, I can reach out to Geek Squad experts, and they’re always knowledgeable and patient. They’ve been a huge help, especially when I bought a new home theater system and needed guidance on the best setup. The added protection plan gives me peace of mind too. I know that if anything goes wrong with my purchases, I’m covered, and that’s reassuring. Plus, early access to sales and events means I never miss out on great deals. Overall, the Best Buy Total membership has been totally worth it. It’s perfect for anyone who buys tech often and values great customer support and exclusive benefits. I highly recommend it to anyone looking to maximize their savings and get the best tech experience!

The representative was very clear on explaining what the membership entails. Great service and very thorough on the issue with my computer.

The membership honestly pays for itself. It has come in handy a lot and the discount on items with the membership is worth it as well. I have saved more than the cost of the membership.

If you are like me, I know more about "party lines" and eventually "rotary dial phones" than I do about 11 windows or Windows 11. This HP laptop is easy to navigate for me and am quite pleased that is very intuitive!

I have had total from 2021 till now over all it has saved me money my dad is 88 they came to the house to heip

Going on 20 years now. Couldn't do without it. It's like having your own IT guy on call 24/7 without the salary.

So glad I signed up. Transferring my old laptop to the new one when I made the purchase went smoothly. In fact, my old laptop which was super glitchy, was "magically" made better on its return with the new one. Great service.

The membership helped me so much. I had to take my oc in for repairs so many times because of how bad it was being. After the flurth time it finally worked. It would've cost me around 1000 for repairs. The membership is a lifesaver.

This membership is a great value. When purchasing multiple high value electronics and such, it pays for itself. Member only deals are great.

Great deal to have , especially with Holidays coming up there is always great deals with you guys and now with the total care I will have coverage on my electronics Thank you very much

I’m glad I signed up for the total membership plus…the advantages are enormous; from the free delivery, coverage on items bought, to discounts on great profits. More importantly, the feeling and sense of belonging when you walk in any of the stores—I’m home

The Totaltech membership has been a fantastic investment for me and my family. The peace of mind knowing that we have 24/7 Geek Squad support and extended protection on our purchases has been invaluable. We've saved money with the exclusive member pricing, and customer service has always been helpful and professional whenever we needed assistance. I especially appreciate the quick response time for tech issues and the convenience of having everything under one plan. It truly enhances the shopping and tech ownership experience!

Nest Buy is the place to go for appliances, audio, video and computers, etc. They have the best selection and knowledgeable staff. Highly recommend!

Best Buy Totaltech is absolutely worth it. The unlimited Geek Squad support, exclusive member pricing, and extended protection plans make it a smart investment. I like the peace of mind knowing I can get help anytime I need it, plus the savings on big purchases add up quickly. Highly recommend if you shop at Best Buy often.

Membership pricing is reason enough to have a membership- but the Geek Squad benefits make it a fantastic plus.

I love my membership! It’s so easy to bring my devices in when I have issues! And the discounts are phenomenal!

Great value available at a far better price when I bought my new iPhone17. I enjoy the special pricing and services available.

I had a few issues with my recent purchase of a Lenovo laptop (nothing remotely serious), but everytime I went into the store the counter men were great. Kudos and thank yous to Evan Besser, Jon Herra & Matt Harrington, and anyone in the back who helped us. Everything was taken care of quickly and correctly.