Customer Ratings & Reviews

This membership has been a great value to us. And we have been members for a long time and we have recommend it to other people

This membership pays for itself by me being able to get help anytime I need it .. someone is always available to come online and help me.

This membership is a life saver. I've had this for about 6 years. It's changed over the years regarding pricing of installation but the service is reliable. Best buy is my go to for big items and installation.

Will never let my membership expire. Good value for peace of mind. I have had a membership for many years and have never been disappointed with service.

This membership plan is absolutely the best plan there is for all your electronics the geek squad is absolutely the best.

This membership has been a great piece of mind for the dozens of purchases we’ve made and the discounts more than offset the cost of the membership so all in all it’s a great value

It offers low cost trustworthy membership and has added benefits plus there's a wide range of products available in the store for the needs of customers and an iPhone screen repair service in the store. Remote access also allows customers to get their computer fixed at home , instead of bringing it to the store.

It's been so easy having the membership to manage my purchases and any issues I've had. The store can recognize my history and assist me with any questions. I'm not a tech person so it's great to have this support.

If you're not a techie or software expert, this is a must have plan. I barely know how to use the multiple varied devices that we all have so when I encounter problems am able to make a phone call for items under this plan.

price is a real value when a problem arises. Geek Squad has been very helpful. Being a "non-techy" it's important to have something like the Geek Squad to help.

I love my Best Buy total tech membership! It has saved me so much time and money. I use my membership to purchase a computer, an iPad and a total tech coverage for my iPad, which is free AppleCare for 24 months.

I am very pleased with my new Samsung laptop. It is slim, quick, and easy to use. In addition to this, Eric at the service desk is a delightful employee, a real asset to Best Buy.

Great value, love the rewards. Gest Buy knowledge is helpfull.

It is a real value to me. My computer got hacked. But just with a phone call ,they where abke to solve problem with in 30mins

Great membership saves you money in short term and long term

Good services available for all my tech devices. Good service.

We have used this service several times. Our problem has always been solved by capable people. We're glad we are enrolled in this service.

The membership is good to have. Only thing is you pay extra for hanging tvs. But you can get help in a pinch if online help is needed.

I have always found it important to keep the Geek Squad folks available to me for any computer issues.

Very helpful. Good value. Great when purchasing new items, which are covered.