Customer Ratings & Reviews

This is one of the best memberships ever! We’ve used almost every aspect of this from online computer assistance, to in store assistance (phone and computers) to in home computer assistance and in home appliance repair. In all instances professional, informed, helpful. Cannot recommend them highly enough!

I have had the subscription for a few years now. Love it because it offers a lot with any of your products you have inside your house. Haven't really had to use for in house service. Because I always take my stuff to them. But they have fixed in a timely manner. Love this program.

I value my membership because BB also gas meet my request.

My yearly Membership with Best Buy gives me online focus with my Computer to be updated which is very handy since I don't have to physically haul the computer into the Plant.

Best Buy Total Membership is a great service and they have the greatest team to assist you in any technology issues or purchases.

The best deal in town. Total tech is excellent. Get more bang for my money in this program than any other subscription service. Tech support, extended warranty, etc.

The techs are always very helpful and knowledgeable. They are always available to help, and spend as much time as needed to resolve any problems that I have.

Great value. Ease of use. Access to expert services 24/7. I have used this service many times.

I would not be without this membership! The agents are always so helpful, whether in store or in my home! Thank you!

Love that we have this - and with my annual bestbuy membership I get added benefits on items that I buy

This protection plan has saved me many times over the years. The technicians are great and take over my computer and when they are done, it works like new. You don't have to take your computer to the store for repairs, unless you cannot get into the computer. Generally, they can take care of the problem while you are sitting at home and any time day or night.

This membership is a great value! It gives me peace of mind to know that I can call and get help from Tech Support by phone, as I have many times, or taking it in to the nearest Best Buy Location. I highly recommend this membership!

I have been using this service for years and it really helps a lot when having computer or printer problems to use remote repair service. Only problem is sometimes you don't get the best service Teck (India) , so I disconnect and Try again . Oh and waite times can be long, but still better then brining computer to the store.

This is the best money you can spend probably saved me thousands and thousands of dollars just in tech-support but all the perks that come along with it and the people that you deal with in tech-support of actually the best!

I really enjoy having a professional to count on too.

The straps do not have adjustments good enough to fit the head well. It keeps the back strap too high on the head for a good tightening for the eyes. The velcro adjustment has to be used with the left hand . A bit awkward for right handed people. The eye protection is very large so it seems to let light in that one would rather not have. It can only be used sitting streight up with the head tilted up slightly or laying down with the head back in order to have enough air to breathe. I personally did not like the pulsing vibrations. I was able to use the continuous vibration. I have not used it enough to see the skin difference, I am hoping for the best.

the membership cost is a very good price. it is worth the cost

Having My Best Buy Total is such a great benefit as you have strong protection on all your purchases. Worth the expense as it saves money if there are any issues.

This membership is worth the price. Had to use the geek squad a few times with it and it pays for itself.

This membership provides the necessary support to navigate the changing and fast-moving technology environment. Happy to have the Support network.